Data / Consumer complaints / Mercedes Benz Financial Services
Mercedes Benz Financial Services: 2,005 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Mercedes Benz Financial Services drew 2,005 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,421 since 2012. The largest group, 1,002, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 616. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Mercedes Benz Financial Services: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 2,005Complaints, last 3 years
- 3,421Complaints, all years
- 99.9%Responded on time
- 0.0%Closed with relief
- 8Products
- Nov 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 633 |
| 2025 | 790 |
| 2024 | 516 |
| 2023 | 388 |
| 2022 | 300 |
| 2021 | 260 |
| 2020 | 128 |
| 2019 | 89 |
| 2018 | 95 |
| 2017 | 70 |
| 2016 | 63 |
| 2015 | 37 |
| 2014 | 32 |
| 2013 | 14 |
| 2012 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 1,002 | 50% |
| Vehicle loan or lease | 740 | 36.9% |
| Debt collection | 233 | 11.6% |
| Credit card | 14 | 0.7% |
| Payday loan, title loan, personal loan, or advance loan | 7 | 0.3% |
| Money transfer, virtual currency, or money service | 5 | 0.2% |
| Checking or savings account | 3 | 0.1% |
| Debt or credit management | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 616 | 30.7% |
| Improper use of your report | 304 | 15.2% |
| Repossession | 192 | 9.6% |
| Managing the loan or lease | 184 | 9.2% |
| Problem with a company's investigation into an existing problem | 182 | 9.1% |
| Getting a loan or lease | 135 | 6.7% |
| Problems at the end of the loan or lease | 113 | 5.6% |
| Attempts to collect debt not owed | 89 | 4.4% |
| Took or threatened to take negative or legal action | 64 | 3.2% |
| False statements or representation | 37 | 1.8% |
| Written notification about debt | 30 | 1.5% |
| Struggling to pay your loan | 13 | 0.6% |
| Credit monitoring or identity theft protection services | 10 | 0.5% |
| Communication tactics | 8 | 0.4% |
| Threatened to contact someone or share information improperly | 5 | 0.2% |
| Problem when making payments | 4 | 0.2% |
| Managing an account | 3 | 0.1% |
| Fraud or scam | 2 | 0.1% |
| Getting a credit card | 2 | 0.1% |
| Other transaction problem | 2 | 0.1% |
| Trouble using your card | 2 | 0.1% |
| Advertising and marketing, including promotional offers | 1 | 0.1% |
| Can't contact lender or servicer | 1 | 0.1% |
| Charged fees or interest you didn't expect | 1 | 0.1% |
| Didn't provide services promised | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,990 | 99.3% |
| In progress | 15 | 0.7% |
States
| State | Complaints | Share |
|---|---|---|
| California | 409 | 20.4% |
| Florida | 356 | 17.8% |
| Texas | 222 | 11.1% |
| Georgia | 153 | 7.6% |
| New York | 147 | 7.3% |
| New Jersey | 75 | 3.7% |
| Maryland | 69 | 3.4% |
| North Carolina | 55 | 2.7% |
| Pennsylvania | 54 | 2.7% |
| Illinois | 50 | 2.5% |
| Ohio | 42 | 2.1% |
| Virginia | 41 | 2% |
| Massachusetts | 32 | 1.6% |
| Nevada | 31 | 1.5% |
| Michigan | 28 | 1.4% |
| Arizona | 25 | 1.2% |
| Connecticut | 20 | 1% |
| Louisiana | 20 | 1% |
| South Carolina | 17 | 0.8% |
| Tennessee | 15 | 0.7% |
| Alabama | 13 | 0.6% |
| Mississippi | 12 | 0.6% |
| Missouri | 11 | 0.5% |
| District of Columbia | 9 | 0.4% |
| Minnesota | 9 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Vehicle loan or lease | Repossession | In progress | consumerfinance.gov |
| November 5, 2026 | Vehicle loan or lease | Getting a loan or lease | In progress | consumerfinance.gov |
| November 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| November 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| November 3, 2026 | Vehicle loan or lease | Getting a loan or lease | In progress | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | In progress | consumerfinance.gov |
| November 1, 2026 | Vehicle loan or lease | Incorrect information on your report | In progress | consumerfinance.gov |
| November 1, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Vehicle loan or lease | Repossession | In progress | consumerfinance.gov |
| October 31, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | In progress | consumerfinance.gov |
| October 30, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| October 27, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Vehicle loan or lease | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 7, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Vehicle loan or lease complaints
- Every company with Debt collection complaints
- Every company with Credit card complaints
- Consumer complaints in California
- Consumer complaints in Florida
- Consumer complaints in Texas
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.