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Data / Consumer complaints / UBS Bank USA

UBS Bank USA: 33 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

UBS Bank USA drew 33 consumer complaints in the CFPB database in the three years to November 9, 2026, and 147 since 2012. The largest group, 13, was about credit card, and the most common issue was “Managing an account” with 9. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as UBS BANK USA.

The request: Watch UBS Bank USA: each new CFPB complaint by product and issue, with the date and the company response.

Watch this company's complaintsGet every credit card companyGet credit card in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 33Complaints, last 3 years
  • 147Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 914
202510
20249
20236
20226
20219
202014
20195
201814
201712
201613
20159
201414
20139
20123

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit card1339.4%
Checking or savings account1030.3%
Mortgage412.1%
Credit reporting or other personal consumer reports39.1%
Money transfer, virtual currency, or money service39.1%

Issues

IssueComplaintsShare
Managing an account927.3%
Problem with a purchase shown on your statement618.2%
Closing your account39.1%
Getting a credit card26.1%
Incorrect information on your report26.1%
Problem with a company's investigation into an existing problem26.1%
Trouble during payment process26.1%
Applying for a mortgage or refinancing an existing mortgage13%
Improper use of your report13%
Money was not available when promised13%
Opening an account13%
Other service problem13%
Other transaction problem13%
Problem when making payments13%

How the company responded

Company responseComplaintsShare
Closed with explanation33100%

States

StateComplaintsShare
California824.2%
Florida39.1%
Maryland39.1%
Illinois26.1%
Ohio26.1%
Arizona13%
Idaho13%
Massachusetts13%
Michigan13%
North Carolina13%
New Jersey13%
Nevada13%
Pennsylvania13%
Puerto Rico13%
Rhode Island13%
Tennessee13%
Washington13%

Latest 33 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 1, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 11, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 10, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 9, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
June 11, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
May 2, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 23, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 4, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 28, 2025Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 25, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 8, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 30, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 14, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 27, 2025Credit cardClosing your accountClosed with explanationconsumerfinance.gov
May 22, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 16, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
January 24, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 26, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 29, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 17, 2024Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
June 27, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 12, 2024Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
May 22, 2024Credit cardClosing your accountClosed with explanationconsumerfinance.gov
May 11, 2024Credit cardClosing your accountClosed with explanationconsumerfinance.gov
January 12, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 2, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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