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Data / Consumer complaints / Massachusetts Educational Financing Authority

Massachusetts Educational Financing: 40 CFPB complaints

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. $10 of credit on sign-up, no card. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Massachusetts Educational Financing Authority drew 40 consumer complaints in the CFPB database in the three years to November 9, 2026, and 189 since 2012. The largest group, 28, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 12. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Massachusetts Educational Financing Authority: each new CFPB complaint by product and issue, with the date and the company response.

Watch this company's complaintsGet every student loan companyGet student loan in Massachusetts

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 40Complaints, last 3 years
  • 189Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 96
202512
202420
20235
20224
202120
202020
201915
201825
201716
20169
201513
201416
20136
20122

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan2870%
Credit reporting or other personal consumer reports820%
Debt collection37.5%
Checking or savings account12.5%

Issues

IssueComplaintsShare
Dealing with your lender or servicer1230%
Struggling to repay your loan1025%
Improper use of your report512.5%
Getting a loan410%
Incorrect information on your report410%
Took or threatened to take negative or legal action37.5%
Managing an account12.5%
Problem with a company's investigation into an existing problem12.5%

How the company responded

Company responseComplaintsShare
Closed with explanation40100%

States

StateComplaintsShare
Massachusetts1845%
New York410%
California37.5%
Connecticut25%
Texas25%
Florida12.5%
Georgia12.5%
Illinois12.5%
Louisiana12.5%
Maine12.5%
New Hampshire12.5%
New Jersey12.5%
Rhode Island12.5%
South Carolina12.5%
Tennessee12.5%
Washington12.5%

Latest 40 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 20, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
August 13, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
August 5, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 23, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
December 18, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 4, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 23, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 29, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 22, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 18, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 18, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 15, 2025Student loanGetting a loanClosed with explanationconsumerfinance.gov
May 18, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 3, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
January 26, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
December 17, 2024Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 25, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 10, 2024Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 9, 2024Student loanGetting a loanClosed with explanationconsumerfinance.gov
June 7, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 7, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 9, 2024Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
May 1, 2024Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
April 25, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 11, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 9, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 30, 2024Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 27, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 12, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 13, 2024Student loanGetting a loanClosed with explanationconsumerfinance.gov
February 12, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 31, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 27, 2024Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
January 6, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 3, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 29, 2023Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 17, 2023Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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