Skip to the page
Get started free

Data / Consumer complaints / Credit Karma, LLC / Prepaid card

Credit Karma, LLC: 50 CFPB complaints about prepaid card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Credit Karma, LLC drew 50 consumer complaints about prepaid card in the CFPB database in the three years to November 6, 2026, 1.9% of its 2,628 complaints in that time. The most common issue was “Problem with a purchase or transfer”. The company responded on time to 100.0% of them, and 50.0% closed with monetary or other relief.

The request: Watch Credit Karma, LLC: each new CFPB complaint about prepaid card by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet prepaid card in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 50Complaints, last 3 years
  • 1.9%Share of the company's complaints
  • 100.0%Responded on time
  • 50.0%Closed with relief
  • Oct 22, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026918%
12 months to Nov 6, 20251632%
12 months to Nov 6, 20242550%

Issues

IssueComplaintsShare
Problem with a purchase or transfer2244%
Problem getting a card or closing an account1224%
Trouble using the card1020%
Unexpected or other fees48%
Advertising24%

How the company responded

Company responseComplaintsShare
Closed with explanation2550%
Closed with monetary relief1734%
Closed with non-monetary relief816%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1326%
Missouri48%
New York48%
Florida36%
Texas36%
Virginia36%
Georgia24%
Minnesota24%
Mississippi24%
Tennessee24%
Alabama12%
Colorado12%
District of Columbia12%
Illinois12%
Massachusetts12%
Michigan12%
Montana12%
North Carolina12%
Nevada12%
South Carolina12%
Washington12%
West Virginia12%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Prepaid cardTrouble using the cardClosed with monetary reliefconsumerfinance.gov
September 10, 2026Prepaid cardProblem getting a card or closing an accountClosed with monetary reliefconsumerfinance.gov
August 28, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 11, 2026Prepaid cardAdvertisingClosed with explanationconsumerfinance.gov
July 29, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
June 25, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
March 13, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
February 27, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
December 23, 2025Prepaid cardUnexpected or other feesClosed with non-monetary reliefconsumerfinance.gov
November 6, 2025Prepaid cardAdvertisingClosed with explanationconsumerfinance.gov
August 19, 2025Prepaid cardProblem with a purchase or transferClosed with monetary reliefconsumerfinance.gov
June 27, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
June 8, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
May 2, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
April 25, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
April 18, 2025Prepaid cardUnexpected or other feesClosed with monetary reliefconsumerfinance.gov
April 13, 2025Prepaid cardProblem getting a card or closing an accountClosed with monetary reliefconsumerfinance.gov
April 9, 2025Prepaid cardProblem with a purchase or transferClosed with non-monetary reliefconsumerfinance.gov
March 29, 2025Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
March 20, 2025Prepaid cardProblem with a purchase or transferClosed with non-monetary reliefconsumerfinance.gov
February 17, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
January 4, 2025Prepaid cardProblem getting a card or closing an accountClosed with monetary reliefconsumerfinance.gov
December 30, 2024Prepaid cardProblem getting a card or closing an accountClosed with monetary reliefconsumerfinance.gov
December 14, 2024Prepaid cardProblem getting a card or closing an accountClosed with monetary reliefconsumerfinance.gov
November 19, 2024Prepaid cardProblem with a purchase or transferClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.