Data / Consumer complaints / Credit Karma, LLC
Credit Karma, LLC: 2,628 CFPB consumer complaints in the last 3 years
Credit Karma, LLC drew 2,628 consumer complaints in the CFPB database in the three years to November 6, 2026, and 5,230 since 2015. The largest group, 1,221, was about checking or savings account, and the most common issue was “Managing an account” with 841. The company responded on time to 96.3% of the complaints, and 36.8% closed with monetary or other relief.
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- 2,628Complaints, last 3 years
- 5,230Complaints, all years
- 96.3%Responded on time
- 36.8%Closed with relief
- 10Products
- Oct 30, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 865 |
| 2025 | 779 |
| 2024 | 897 |
| 2023 | 722 |
| 2022 | 735 |
| 2021 | 194 |
| 2020 | 89 |
| 2019 | 211 |
| 2018 | 265 |
| 2017 | 102 |
| 2016 | 293 |
| 2015 | 78 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 1,221 | 46.5% |
| Credit reporting or other personal consumer reports | 916 | 34.9% |
| Money transfer, virtual currency, or money service | 158 | 6% |
| Credit card | 108 | 4.1% |
| Payday loan, title loan, personal loan, or advance loan | 62 | 2.4% |
| Debt or credit management | 54 | 2.1% |
| Prepaid card | 50 | 1.9% |
| Debt collection | 35 | 1.3% |
| Vehicle loan or lease | 22 | 0.8% |
| Mortgage | 2 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 841 | 32% |
| Improper use of your report | 288 | 11% |
| Incorrect information on your report | 222 | 8.4% |
| Closing an account | 173 | 6.6% |
| Unable to get your credit report or credit score | 152 | 5.8% |
| Problem with a lender or other company charging your account | 136 | 5.2% |
| Problem with a company's investigation into an existing problem | 108 | 4.1% |
| Credit monitoring or identity theft protection services | 97 | 3.7% |
| Advertising and marketing, including promotional offers | 60 | 2.3% |
| Fraud or scam | 39 | 1.5% |
| Unauthorized transactions or other transaction problem | 39 | 1.5% |
| Opening an account | 37 | 1.4% |
| Confusing or misleading advertising or marketing | 36 | 1.4% |
| Problem caused by your funds being low | 27 | 1% |
| Getting a credit card | 24 | 0.9% |
| Other transaction problem | 23 | 0.9% |
| Problem with a company's investigation into an existing issue | 23 | 0.9% |
| Problem with a purchase or transfer | 22 | 0.8% |
| Trouble accessing funds in your mobile or digital wallet | 22 | 0.8% |
| Problem with fraud alerts or security freezes | 21 | 0.8% |
| Identity theft protection or other monitoring services | 20 | 0.8% |
| Didn't provide services promised | 18 | 0.7% |
| Getting a loan or lease | 17 | 0.6% |
| Problem with customer service | 15 | 0.6% |
| Getting a line of credit | 13 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,648 | 62.7% |
| Closed with non-monetary relief | 523 | 19.9% |
| Closed with monetary relief | 443 | 16.9% |
| In progress | 14 | 0.5% |
States
| State | Complaints | Share |
|---|---|---|
| California | 285 | 10.8% |
| Texas | 251 | 9.6% |
| Florida | 222 | 8.4% |
| New York | 136 | 5.2% |
| Georgia | 127 | 4.8% |
| Pennsylvania | 126 | 4.8% |
| Ohio | 123 | 4.7% |
| Tennessee | 89 | 3.4% |
| Michigan | 85 | 3.2% |
| Virginia | 82 | 3.1% |
| Arizona | 73 | 2.8% |
| Illinois | 67 | 2.5% |
| New Jersey | 65 | 2.5% |
| North Carolina | 59 | 2.2% |
| Maryland | 57 | 2.2% |
| Washington | 54 | 2.1% |
| Missouri | 52 | 2% |
| South Carolina | 50 | 1.9% |
| Massachusetts | 46 | 1.8% |
| Alabama | 44 | 1.7% |
| Indiana | 42 | 1.6% |
| Kentucky | 36 | 1.4% |
| Mississippi | 36 | 1.4% |
| Oklahoma | 35 | 1.3% |
| Minnesota | 33 | 1.3% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 22, 2026 | Prepaid card | Trouble using the card | Closed with monetary relief | consumerfinance.gov |
| October 22, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | In progress | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Closing an account | In progress | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Closing an account | In progress | consumerfinance.gov |
| October 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with monetary relief | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Opening an account | Closed with non-monetary relief | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 11, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 11, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with non-monetary relief | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Credit card complaints
- Consumer complaints in California
- Consumer complaints in Texas
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.