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Data / Consumer complaints / Credit Karma, LLC / Credit card

Credit Karma, LLC: 108 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Credit Karma, LLC drew 108 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 4.1% of its 2,628 complaints in that time. The most common issue was “Advertising and marketing, including promotional offers”. The company responded on time to 94.4% of them, and 27.8% closed with monetary or other relief.

The request: Watch Credit Karma, LLC: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 108Complaints, last 3 years
  • 4.1%Share of the company's complaints
  • 94.4%Responded on time
  • 27.8%Closed with relief
  • Oct 22, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263633.3%
12 months to Nov 6, 20252825.9%
12 months to Nov 6, 20244440.7%

Issues

IssueComplaintsShare
Advertising and marketing, including promotional offers6055.6%
Getting a credit card2422.2%
Problem with a purchase shown on your statement1110.2%
Other features, terms, or problems76.5%
Closing your account21.9%
Incorrect information on your report21.9%
Trouble using your card21.9%

How the company responded

Company responseComplaintsShare
Closed with explanation7771.3%
Closed with non-monetary relief1614.8%
Closed with monetary relief1413%
In progress10.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1312%
Florida109.3%
Texas98.3%
New York87.4%
Georgia65.6%
New Jersey54.6%
Ohio54.6%
Illinois43.7%
Massachusetts43.7%
Michigan43.7%
Pennsylvania43.7%
South Carolina32.8%
Indiana21.9%
Kentucky21.9%
Missouri21.9%
North Carolina21.9%
Tennessee21.9%
Utah21.9%
Virginia21.9%
Washington21.9%
Alabama10.9%
Arkansas10.9%
Arizona10.9%
Colorado10.9%
Connecticut10.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardAdvertising and marketing, including promotional offersClosed with monetary reliefconsumerfinance.gov
October 5, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 26, 2026Credit cardAdvertising and marketing, including promotional offersIn progressconsumerfinance.gov
September 11, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 26, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
August 3, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
August 3, 2026Credit cardGetting a credit cardClosed with non-monetary reliefconsumerfinance.gov
July 31, 2026Credit cardGetting a credit cardClosed with non-monetary reliefconsumerfinance.gov
July 22, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
July 18, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
July 11, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
June 20, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
May 27, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
May 13, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
May 6, 2026Credit cardAdvertising and marketing, including promotional offersClosed with non-monetary reliefconsumerfinance.gov
May 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
May 2, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
April 21, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
April 7, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 5, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
March 30, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
March 16, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
March 9, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.