Data / Consumer complaints / Google Compare Credit Cards Inc. / Money transfer, virtual currency, or money service
Google Compare Credit Cards Inc.: 286 CFPB complaints about money transfer, virtual currency, or money service, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Google Compare Credit Cards Inc. drew 286 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 47.0% of its 608 complaints in that time. The most common issue was “Unauthorized transactions or other transaction problem”. The company responded on time to 88.1% of them, and 0.3% closed with monetary or other relief.
The request: Watch Google Compare Credit Cards Inc.: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 286Complaints, last 3 years
- 47.0%Share of the company's complaints
- 88.1%Responded on time
- 0.3%Closed with relief
- Nov 4, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 103 | 36% |
| 12 months to Nov 6, 2025 | 120 | 42% |
| 12 months to Nov 6, 2024 | 63 | 22% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Unauthorized transactions or other transaction problem | 91 | 31.8% |
| Trouble accessing funds in your mobile or digital wallet | 57 | 19.9% |
| Fraud or scam | 46 | 16.1% |
| Managing, opening, or closing your mobile wallet account | 26 | 9.1% |
| Other transaction problem | 14 | 4.9% |
| Money was not available when promised | 10 | 3.5% |
| Confusing or misleading advertising or marketing | 9 | 3.1% |
| Confusing or missing disclosures | 9 | 3.1% |
| Other service problem | 7 | 2.4% |
| Problem adding money | 6 | 2.1% |
| Unexpected or other fees | 5 | 1.7% |
| Overdraft, savings, or rewards features | 2 | 0.7% |
| Problem with customer service | 2 | 0.7% |
| Wrong amount charged or received | 2 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 285 | 99.7% |
| Closed with monetary relief | 1 | 0.3% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 32 | 11.2% |
| Texas | 17 | 5.9% |
| Florida | 15 | 5.2% |
| New York | 15 | 5.2% |
| Georgia | 13 | 4.5% |
| Illinois | 11 | 3.8% |
| Michigan | 11 | 3.8% |
| Massachusetts | 9 | 3.1% |
| Washington | 9 | 3.1% |
| Ohio | 8 | 2.8% |
| Pennsylvania | 8 | 2.8% |
| New Jersey | 7 | 2.4% |
| Alabama | 6 | 2.1% |
| Arkansas | 6 | 2.1% |
| Minnesota | 6 | 2.1% |
| Oregon | 6 | 2.1% |
| Arizona | 4 | 1.4% |
| Missouri | 4 | 1.4% |
| North Carolina | 4 | 1.4% |
| Nevada | 4 | 1.4% |
| Tennessee | 4 | 1.4% |
| Colorado | 3 | 1% |
| Louisiana | 3 | 1% |
| Maryland | 3 | 1% |
| Wisconsin | 3 | 1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 4, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Google Compare Credit Cards Inc. complaints
- Every company with Money transfer, virtual currency, or money service complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.