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Data / Consumer complaints / Google Compare Credit Cards Inc.

Google Compare Credit Cards Inc.: 608 CFPB consumer complaints in the last 3 years

Google Compare Credit Cards Inc. drew 608 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,365 since 2013. The largest group, 286, was about money transfer, virtual currency, or money service, and the most common issue was “Unauthorized transactions or other transaction problem” with 91. The company responded on time to 89.0% of the complaints, and 0.2% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in California
  • 608Complaints, last 3 years
  • 1,365Complaints, all years
  • 89.0%Responded on time
  • 0.2%Closed with relief
  • 8Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6192
2025238
2024164
2023137
2022133
2021135
202094
201978
201851
201742
201634
201541
201423
20133

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service28647%
Prepaid card10316.9%
Credit card9716%
Credit reporting or other personal consumer reports579.4%
Checking or savings account447.2%
Debt collection132.1%
Payday loan, title loan, personal loan, or advance loan50.8%
Debt or credit management30.5%

Issues

IssueComplaintsShare
Unauthorized transactions or other transaction problem9115%
Trouble using the card7712.7%
Problem with a purchase shown on your statement6210.2%
Trouble accessing funds in your mobile or digital wallet579.4%
Fraud or scam467.6%
Managing, opening, or closing your mobile wallet account264.3%
Problem with a lender or other company charging your account213.5%
Problem with a purchase or transfer172.8%
Improper use of your report162.6%
Other transaction problem142.3%
Managing an account132.1%
Unexpected or other fees122%
Advertising and marketing, including promotional offers111.8%
Problem with a company's investigation into an existing issue111.8%
Confusing or misleading advertising or marketing101.6%
Money was not available when promised101.6%
Confusing or missing disclosures91.5%
Attempts to collect debt not owed81.3%
Incorrect information on your report81.3%
Problem with fraud alerts or security freezes81.3%
Closing an account71.2%
Other service problem71.2%
Trouble using your card71.2%
Identity theft protection or other monitoring services61%
Problem adding money61%

How the company responded

Company responseComplaintsShare
Closed with explanation60799.8%
Closed with monetary relief10.2%

States

StateComplaintsShare
California8514%
Texas528.6%
New York416.7%
Florida365.9%
Georgia223.6%
Illinois203.3%
Washington183%
Michigan172.8%
Nevada152.5%
Tennessee152.5%
Massachusetts142.3%
New Jersey142.3%
Pennsylvania132.1%
Ohio122%
Colorado101.6%
Arizona91.5%
North Carolina91.5%
Arkansas81.3%
Missouri81.3%
Oregon81.3%
Maryland71.2%
Minnesota71.2%
Alabama61%
Kentucky61%
Virginia61%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 4, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
November 3, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 27, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 26, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 24, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 22, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 14, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 12, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 12, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 12, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 11, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 10, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
October 10, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
October 7, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 6, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 4, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
October 2, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 2, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 29, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
September 28, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 26, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 21, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 19, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 17, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
September 16, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
September 16, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
September 12, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
September 10, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 8, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 7, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 4, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
September 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 3, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 3, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 1, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
September 1, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 1, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.