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Data / Consumer complaints / Federated Student Loan Services

Federated Student Loan Services: 64 CFPB consumer complaints in the last 3 years

Federated Student Loan Services drew 64 consumer complaints in the CFPB database in the three years to November 6, 2026, and 73 since 2018. The largest group, 32, was about student loan, and the most common issue was “Incorrect information on your report” with 14. The company responded on time to 0.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every student loan companyGet student loan in California
  • 64Complaints, last 3 years
  • 73Complaints, all years
  • 0.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 616
202542
20246
20235
20193
20181

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan3250%
Credit reporting or other personal consumer reports2742.2%
Debt collection34.7%
Checking or savings account11.6%
Credit card11.6%

Issues

IssueComplaintsShare
Incorrect information on your report1421.9%
Dealing with your lender or servicer1320.3%
Improper use of your report1320.3%
Struggling to repay your loan1218.8%
Problem with a company's investigation into an existing problem69.4%
Attempts to collect debt not owed11.6%
Managing an account11.6%
Problem with a purchase shown on your statement11.6%
Threatened to contact someone or share information improperly11.6%
Took or threatened to take negative or legal action11.6%
Unable to get your credit report or credit score11.6%

How the company responded

Company responseComplaintsShare
Untimely response64100%

States

StateComplaintsShare
California710.9%
Georgia710.9%
Texas69.4%
Alabama46.2%
Florida46.2%
North Carolina46.2%
New Jersey46.2%
Ohio46.2%
Iowa34.7%
Illinois34.7%
Maryland34.7%
Michigan23.1%
New York23.1%
Arizona11.6%
Colorado11.6%
Connecticut11.6%
Hawaii11.6%
Kentucky11.6%
Massachusetts11.6%
Minnesota11.6%
Pennsylvania11.6%
Puerto Rico11.6%
South Carolina11.6%
Tennessee11.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
September 12, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
August 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
June 25, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
June 25, 2026Student loanIncorrect information on your reportUntimely responseconsumerfinance.gov
May 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
May 21, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 1, 2026Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
March 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
March 17, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
February 28, 2026Student loanIncorrect information on your reportUntimely responseconsumerfinance.gov
February 12, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
January 18, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
January 14, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
January 9, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
December 31, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
December 30, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
December 28, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 16, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 3, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 2, 2025Student loanIncorrect information on your reportUntimely responseconsumerfinance.gov
November 8, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
September 1, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
August 5, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
August 4, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
July 7, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
June 27, 2025Credit cardProblem with a purchase shown on your statementUntimely responseconsumerfinance.gov
June 26, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
June 11, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
June 3, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
May 17, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
May 12, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
May 8, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
April 25, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
April 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 19, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
April 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
April 13, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
April 12, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
April 7, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
April 6, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 20, 2025Student loanImproper use of your reportUntimely responseconsumerfinance.gov
March 19, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 17, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 17, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
March 15, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 13, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 13, 2025Student loanImproper use of your reportUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.