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Data / Consumer complaints / Federated Student Loan Services / Student loan

Federated Student Loan Services: 32 CFPB complaints about student loan, last 3 years

Federated Student Loan Services drew 32 consumer complaints about student loan in the CFPB database in the three years to November 6, 2026, 50.0% of its 64 complaints in that time. The most common issue was “Dealing with your lender or servicer”. The company responded on time to 0.0% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet student loan in California
  • 32Complaints, last 3 years
  • 50.0%Share of the company's complaints
  • 0.0%Responded on time
  • 0.0%Closed with relief
  • Oct 21, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261340.6%
12 months to Nov 6, 20251650%
12 months to Nov 6, 202439.4%

Issues

IssueComplaintsShare
Dealing with your lender or servicer1340.6%
Struggling to repay your loan1237.5%
Improper use of your report39.4%
Incorrect information on your report39.4%
Problem with a company's investigation into an existing problem13.1%

How the company responded

Company responseComplaintsShare
Untimely response32100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California618.8%
Texas39.4%
Alabama26.2%
Florida26.2%
Iowa26.2%
Illinois26.2%
Maryland26.2%
Michigan26.2%
North Carolina26.2%
New Jersey26.2%
Colorado13.1%
Georgia13.1%
Hawaii13.1%
Kentucky13.1%
New York13.1%
Ohio13.1%
Pennsylvania13.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
June 25, 2026Student loanIncorrect information on your reportUntimely responseconsumerfinance.gov
May 1, 2026Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
March 17, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
February 28, 2026Student loanIncorrect information on your reportUntimely responseconsumerfinance.gov
February 12, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
January 18, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
January 14, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 30, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
December 28, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 16, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 3, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
December 2, 2025Student loanIncorrect information on your reportUntimely responseconsumerfinance.gov
August 4, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
June 26, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
June 11, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
June 3, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
May 8, 2025Student loanStruggling to repay your loanUntimely responseconsumerfinance.gov
April 19, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 20, 2025Student loanImproper use of your reportUntimely responseconsumerfinance.gov
March 19, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 15, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 13, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
March 13, 2025Student loanImproper use of your reportUntimely responseconsumerfinance.gov
February 10, 2025Student loanImproper use of your reportUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.