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Data / Consumer complaints / Equifax, Inc. / Debt or credit management

Equifax, Inc.: 531 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Equifax, Inc. drew 531 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 0.1% of its 4,219,145 complaints in that time. The most common issue was “Confusing or missing disclosures”. The company responded on time to 100.0% of them, and 33.1% closed with monetary or other relief.

The request: Watch Equifax, Inc.: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 531Complaints, last 3 years
  • 0.1%Share of the company's complaints
  • 100.0%Responded on time
  • 33.1%Closed with relief
  • Oct 30, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202626049%
12 months to Nov 6, 202519636.9%
12 months to Nov 6, 20247514.1%

Issues

IssueComplaintsShare
Confusing or missing disclosures32160.5%
Didn't provide services promised6211.7%
Problem with customer service478.9%
Confusing or misleading advertising or marketing407.5%
Charged upfront or unexpected fees366.8%
Unauthorized withdrawals or charges254.7%

How the company responded

Company responseComplaintsShare
Closed with explanation34565%
Closed with non-monetary relief17633.1%
In progress101.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida12323.2%
Texas5911.1%
California377%
Georgia285.3%
Wisconsin275.1%
Massachusetts264.9%
North Carolina264.9%
Tennessee264.9%
New Jersey142.6%
New York142.6%
Pennsylvania142.6%
Utah122.3%
Michigan101.9%
Mississippi101.9%
Illinois91.7%
South Carolina81.5%
Louisiana71.3%
Maryland71.3%
Ohio71.3%
Missouri61.1%
Alabama50.9%
Arizona50.9%
Connecticut50.9%
Minnesota50.9%
Nevada50.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 30, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 30, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 28, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 24, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 24, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 24, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 23, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 16, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
October 8, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 7, 2026Debt or credit managementUnauthorized withdrawals or chargesIn progressconsumerfinance.gov
October 7, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 7, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 7, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 7, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 7, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 3, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
October 3, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 29, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
September 29, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 21, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 21, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
September 21, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
September 18, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 18, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.