Skip to the page
Get started free

Data / Consumer complaints / Discover Bank / Student loan

Discover Bank: 139 CFPB complaints about student loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Discover Bank drew 139 consumer complaints about student loan in the CFPB database in the three years to November 6, 2026, 0.8% of its 18,259 complaints in that time. The most common issue was “Dealing with your lender or servicer”. The company responded on time to 100.0% of them, and 18.0% closed with monetary or other relief.

The request: Watch Discover Bank: each new CFPB complaint about student loan by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet student loan in New York

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 139Complaints, last 3 years
  • 0.8%Share of the company's complaints
  • 100.0%Responded on time
  • 18.0%Closed with relief
  • Mar 13, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202696.5%
12 months to Nov 6, 20253525.2%
12 months to Nov 6, 20249568.3%

Issues

IssueComplaintsShare
Dealing with your lender or servicer6848.9%
Struggling to repay your loan3424.5%
Incorrect information on your report107.2%
Problem with a company's investigation into an existing problem107.2%
Getting a loan75%
Improper use of your report64.3%
Issue with income share agreement21.4%
Credit monitoring or identity theft protection services10.7%
Issue where my lender is my school10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation11482%
Closed with non-monetary relief1712.2%
Closed with monetary relief85.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New York2014.4%
Illinois1410.1%
Massachusetts139.4%
California117.9%
Texas117.9%
Florida85.8%
Pennsylvania85.8%
Georgia75%
New Jersey64.3%
Connecticut53.6%
Iowa53.6%
Colorado42.9%
Missouri32.2%
North Carolina32.2%
Arizona21.4%
District of Columbia21.4%
Maine21.4%
Mississippi21.4%
Ohio21.4%
Virginia21.4%
Delaware10.7%
Guam10.7%
Louisiana10.7%
Maryland10.7%
Minnesota10.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 13, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 5, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 26, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 26, 2026Student loanIssue where my lender is my schoolClosed with explanationconsumerfinance.gov
February 23, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
February 6, 2026Student loanImproper use of your reportClosed with explanationconsumerfinance.gov
January 28, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 15, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 3, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 27, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 24, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 19, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 17, 2025Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 26, 2025Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 26, 2025Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 11, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 4, 2025Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 25, 2025Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 24, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
July 9, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 2, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 20, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 11, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 8, 2025Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 24, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.