Data / Consumer complaints / Discover Bank / Money transfer, virtual currency, or money service
Discover Bank: 214 CFPB complaints about money transfer, virtual currency, or money service, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Discover Bank drew 214 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 1.2% of its 18,259 complaints in that time. The most common issue was “Fraud or scam”. The company responded on time to 100.0% of them, and 28.0% closed with monetary or other relief.
The request: Watch Discover Bank: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 214Complaints, last 3 years
- 1.2%Share of the company's complaints
- 100.0%Responded on time
- 28.0%Closed with relief
- Mar 22, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 36 | 16.8% |
| 12 months to Nov 6, 2025 | 93 | 43.5% |
| 12 months to Nov 6, 2024 | 85 | 39.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Fraud or scam | 98 | 45.8% |
| Other transaction problem | 55 | 25.7% |
| Money was not available when promised | 32 | 15% |
| Confusing or missing disclosures | 7 | 3.3% |
| Other service problem | 6 | 2.8% |
| Unauthorized transactions or other transaction problem | 5 | 2.3% |
| Unexpected or other fees | 3 | 1.4% |
| Lost or stolen money order | 2 | 0.9% |
| Wrong amount charged or received | 2 | 0.9% |
| Managing, opening, or closing your mobile wallet account | 1 | 0.5% |
| Overdraft, savings, or rewards features | 1 | 0.5% |
| Problem adding money | 1 | 0.5% |
| Problem with customer service | 1 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 154 | 72% |
| Closed with monetary relief | 42 | 19.6% |
| Closed with non-monetary relief | 18 | 8.4% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 28 | 13.1% |
| New York | 26 | 12.1% |
| Florida | 25 | 11.7% |
| Texas | 18 | 8.4% |
| Pennsylvania | 10 | 4.7% |
| Illinois | 9 | 4.2% |
| Georgia | 8 | 3.7% |
| Maryland | 7 | 3.3% |
| North Carolina | 6 | 2.8% |
| Indiana | 5 | 2.3% |
| New Jersey | 5 | 2.3% |
| Nevada | 5 | 2.3% |
| South Carolina | 5 | 2.3% |
| Virginia | 5 | 2.3% |
| Wisconsin | 5 | 2.3% |
| Massachusetts | 4 | 1.9% |
| Minnesota | 4 | 1.9% |
| Tennessee | 4 | 1.9% |
| Arizona | 3 | 1.4% |
| Colorado | 3 | 1.4% |
| Connecticut | 3 | 1.4% |
| Washington | 3 | 1.4% |
| Iowa | 2 | 0.9% |
| Louisiana | 2 | 0.9% |
| Michigan | 2 | 0.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| March 22, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| March 21, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| February 26, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| February 14, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| February 8, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with non-monetary relief | consumerfinance.gov |
| January 31, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| January 25, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| January 16, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 22, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 15, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 12, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| December 11, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 4, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 4, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 2, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Discover Bank complaints
- Every company with Money transfer, virtual currency, or money service complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.