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Data / Consumer complaints / Discover Bank / Checking or savings account

Discover Bank: 952 CFPB complaints about checking or savings account, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Discover Bank drew 952 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 5.2% of its 18,259 complaints in that time. The most common issue was “Managing an account”. The company responded on time to 100.0% of them, and 29.0% closed with monetary or other relief.

The request: Watch Discover Bank: each new CFPB complaint about checking or savings account by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 952Complaints, last 3 years
  • 5.2%Share of the company's complaints
  • 100.0%Responded on time
  • 29.0%Closed with relief
  • Mar 25, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202615015.8%
12 months to Nov 6, 202544446.6%
12 months to Nov 6, 202435837.6%

Issues

IssueComplaintsShare
Managing an account58461.3%
Problem with a lender or other company charging your account15015.8%
Closing an account949.9%
Opening an account687.1%
Problem caused by your funds being low444.6%
Incorrect information on your report70.7%
Problem with a company's investigation into an existing problem40.4%
Improper use of your report10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation67671%
Closed with monetary relief17318.2%
Closed with non-monetary relief10310.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California11912.5%
Texas10110.6%
Florida757.9%
New York616.4%
New Jersey485%
Georgia424.4%
Pennsylvania424.4%
Illinois384%
Maryland343.6%
Ohio323.4%
Virginia323.4%
North Carolina242.5%
Massachusetts232.4%
Michigan212.2%
Nevada192%
Arizona171.8%
Missouri171.8%
Washington161.7%
Louisiana141.5%
Minnesota141.5%
District of Columbia121.3%
Colorado111.2%
South Carolina111.2%
Oklahoma90.9%
Tennessee90.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 24, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 24, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 20, 2026Checking or savings accountIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 19, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 19, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
March 19, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 19, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 17, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 12, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 9, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 8, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.