Skip to the page
Get started free

Data / Consumer complaints / CrossCheck, Inc. / Credit reporting or other personal consumer reports

CrossCheck, Inc.: 164 CFPB complaints about credit reporting or other personal consumer reports, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

CrossCheck, Inc. drew 164 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 91.1% of its 180 complaints in that time. The most common issue was “Unable to get your credit report or credit score”. The company responded on time to 98.2% of them, and 0.0% closed with monetary or other relief.

The request: Watch CrossCheck, Inc.: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet credit reporting or other personal consumer reports in Texas

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 164Complaints, last 3 years
  • 91.1%Share of the company's complaints
  • 98.2%Responded on time
  • 0.0%Closed with relief
  • Oct 22, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263320.1%
12 months to Nov 6, 20255634.1%
12 months to Nov 6, 20247545.7%

Issues

IssueComplaintsShare
Unable to get your credit report or credit score6841.5%
Incorrect information on your report4527.4%
Problem with fraud alerts or security freezes3722.6%
Improper use of your report137.9%
Problem with a company's investigation into an existing problem10.6%

How the company responded

Company responseComplaintsShare
Closed with explanation164100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas3823.2%
Florida2615.9%
Massachusetts169.8%
Georgia159.1%
New York127.3%
Puerto Rico116.7%
New Jersey95.5%
Connecticut53%
Illinois42.4%
Maryland42.4%
Tennessee42.4%
Alabama21.2%
California21.2%
Kansas21.2%
Minnesota21.2%
Missouri21.2%
Colorado10.6%
Kentucky10.6%
New Mexico10.6%
Ohio10.6%
Oregon10.6%
Pennsylvania10.6%
South Carolina10.6%
South Dakota10.6%
Virginia10.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 29, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
February 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 13, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
January 11, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
January 9, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 27, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 27, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 25, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 25, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 24, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 21, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 20, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 10, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 9, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
December 9, 2025Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.