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Data / Consumer complaints / Chime Inc. / Money transfer, virtual currency, or money service

Chime Inc.: 195 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Chime Inc. drew 195 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 97.0% of its 201 complaints in that time. The most common issue was “Other transaction problem”. The company responded on time to 81.5% of them, and 30.8% closed with monetary or other relief.

The request: Watch Chime Inc.: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 195Complaints, last 3 years
  • 97.0%Share of the company's complaints
  • 81.5%Responded on time
  • 30.8%Closed with relief
  • Mar 4, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262613.3%
12 months to Nov 6, 20257236.9%
12 months to Nov 6, 20249749.7%

Issues

IssueComplaintsShare
Other transaction problem6834.9%
Money was not available when promised6231.8%
Fraud or scam3517.9%
Unauthorized transactions or other transaction problem84.1%
Other service problem73.6%
Confusing or missing disclosures52.6%
Trouble accessing funds in your mobile or digital wallet31.5%
Unexpected or other fees31.5%
Incorrect exchange rate10.5%
Problem adding money10.5%
Problem with customer service10.5%
Wrong amount charged or received10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation13569.2%
Closed with monetary relief6030.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California2211.3%
Texas189.2%
Massachusetts147.2%
New York147.2%
Georgia136.7%
Maryland136.7%
Florida126.2%
Illinois126.2%
New Jersey73.6%
Pennsylvania63.1%
Ohio52.6%
Iowa42.1%
Minnesota42.1%
North Carolina42.1%
Nevada42.1%
Washington42.1%
Delaware31.5%
Missouri31.5%
Virginia31.5%
Arizona21%
Colorado21%
Hawaii21%
Indiana21%
North Dakota21%
South Carolina21%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 4, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 22, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
February 7, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 20, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 20, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 16, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 14, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 13, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
January 11, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 9, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 6, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
December 30, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
December 23, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
December 15, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 30, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 22, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 17, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 14, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 13, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 12, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 11, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.