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Data / Consumer complaints / Chime Inc.

Chime Inc.: 201 CFPB consumer complaints in the last 3 years

Chime Inc. drew 201 consumer complaints in the CFPB database in the three years to November 6, 2026, and 260 since 2018. The largest group, 195, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 68. The company responded on time to 81.1% of the complaints, and 29.9% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in California
  • 201Complaints, last 3 years
  • 260Complaints, all years
  • 81.1%Responded on time
  • 29.9%Closed with relief
  • 3Products
  • Mar 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 618
202574
202492
202350
202211
20218
20202
20194
20181

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service19597%
Checking or savings account52.5%
Credit card10.5%

Issues

IssueComplaintsShare
Other transaction problem6833.8%
Money was not available when promised6230.8%
Fraud or scam3517.4%
Unauthorized transactions or other transaction problem84%
Other service problem73.5%
Confusing or missing disclosures52.5%
Problem with a lender or other company charging your account42%
Trouble accessing funds in your mobile or digital wallet31.5%
Unexpected or other fees31.5%
Incorrect exchange rate10.5%
Managing an account10.5%
Other features, terms, or problems10.5%
Problem adding money10.5%
Problem with customer service10.5%
Wrong amount charged or received10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation14170.1%
Closed with monetary relief6029.9%

States

StateComplaintsShare
California2311.4%
Texas189%
Massachusetts147%
Maryland147%
New York147%
Georgia136.5%
Illinois136.5%
Florida126%
New Jersey73.5%
Pennsylvania63%
Ohio52.5%
Iowa42%
Minnesota42%
North Carolina42%
Nevada42%
Virginia42%
Washington42%
Delaware31.5%
Missouri31.5%
South Carolina31.5%
Arizona21%
Colorado21%
Hawaii21%
Indiana21%
North Dakota21%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 4, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 22, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
February 7, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 20, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 20, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 16, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
January 16, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 14, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 13, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
January 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 11, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 9, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 6, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 1, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 30, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
December 23, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
December 15, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 30, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 22, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 17, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 14, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 13, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 12, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 11, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 11, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 10, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 5, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 4, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 3, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 29, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 19, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 7, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 7, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 6, 2025Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
October 6, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
October 5, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 26, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 23, 2025Money transfer, virtual currency, or money serviceProblem adding moneyClosed with explanationconsumerfinance.gov
September 17, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 17, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 17, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 11, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 5, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
September 4, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 3, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 22, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.