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Data / Consumer complaints / Charles Schwab Corporation, the / Money transfer, virtual currency, or money service

Charles Schwab Corporation, the: 91 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Charles Schwab Corporation, the drew 91 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 11.8% of its 772 complaints in that time. The most common issue was “Fraud or scam”. The company responded on time to 100.0% of them, and 2.2% closed with monetary or other relief.

The request: Watch Charles Schwab Corporation, the: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet money transfer, virtual currency, or money service in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 91Complaints, last 3 years
  • 11.8%Share of the company's complaints
  • 100.0%Responded on time
  • 2.2%Closed with relief
  • Oct 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264751.6%
12 months to Nov 6, 20251920.9%
12 months to Nov 6, 20242527.5%

Issues

IssueComplaintsShare
Fraud or scam4448.4%
Other transaction problem2426.4%
Unauthorized transactions or other transaction problem55.5%
Money was not available when promised44.4%
Lost or stolen money order33.3%
Other service problem33.3%
Trouble accessing funds in your mobile or digital wallet33.3%
Wrong amount charged or received22.2%
Confusing or missing disclosures11.1%
Problem with customer service11.1%
Unexpected or other fees11.1%

How the company responded

Company responseComplaintsShare
Closed with explanation8795.6%
Closed with monetary relief22.2%
In progress22.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1819.8%
Florida1011%
Texas99.9%
Ohio66.6%
Illinois55.5%
Oregon55.5%
Pennsylvania55.5%
Georgia44.4%
Nevada44.4%
Virginia44.4%
New York33.3%
District of Columbia22.2%
Massachusetts22.2%
Maryland22.2%
Michigan22.2%
Alaska11.1%
Arizona11.1%
Colorado11.1%
Connecticut11.1%
Idaho11.1%
Missouri11.1%
North Carolina11.1%
New Jersey11.1%
Tennessee11.1%
Washington11.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
October 21, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 20, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 1, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 26, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
September 24, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
August 26, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
August 23, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 21, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 13, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
July 15, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 19, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 11, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 11, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 9, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 8, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
May 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 20, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 24, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.