Data / Consumer complaints / Charles Schwab Corporation, the
Charles Schwab Corporation, the: 772 CFPB consumer complaints in the last 3 years
Charles Schwab Corporation, the drew 772 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,480 since 2011. The largest group, 647, was about checking or savings account, and the most common issue was “Managing an account” with 417. The company responded on time to 99.2% of the complaints, and 5.1% closed with monetary or other relief. The CFPB records the company as CHARLES SCHWAB CORPORATION, THE.
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- 772Complaints, last 3 years
- 1,480Complaints, all years
- 99.2%Responded on time
- 5.1%Closed with relief
- 7Products
- Oct 23, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 308 |
| 2025 | 256 |
| 2024 | 185 |
| 2023 | 114 |
| 2022 | 124 |
| 2021 | 130 |
| 2020 | 77 |
| 2019 | 63 |
| 2018 | 70 |
| 2017 | 44 |
| 2016 | 43 |
| 2015 | 16 |
| 2014 | 21 |
| 2013 | 13 |
| 2012 | 15 |
| 2011 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 647 | 83.8% |
| Money transfer, virtual currency, or money service | 91 | 11.8% |
| Credit card | 17 | 2.2% |
| Credit reporting or other personal consumer reports | 8 | 1% |
| Debt collection | 6 | 0.8% |
| Mortgage | 2 | 0.3% |
| Debt or credit management | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 417 | 54% |
| Problem with a lender or other company charging your account | 88 | 11.4% |
| Closing an account | 78 | 10.1% |
| Fraud or scam | 44 | 5.7% |
| Opening an account | 43 | 5.6% |
| Other transaction problem | 24 | 3.1% |
| Problem caused by your funds being low | 17 | 2.2% |
| Problem with a purchase shown on your statement | 12 | 1.6% |
| Unauthorized transactions or other transaction problem | 5 | 0.6% |
| Incorrect information on your report | 4 | 0.5% |
| Money was not available when promised | 4 | 0.5% |
| Getting a credit card | 3 | 0.4% |
| Improper use of your report | 3 | 0.4% |
| Lost or stolen money order | 3 | 0.4% |
| Other service problem | 3 | 0.4% |
| Took or threatened to take negative or legal action | 3 | 0.4% |
| Trouble accessing funds in your mobile or digital wallet | 3 | 0.4% |
| Attempts to collect debt not owed | 2 | 0.3% |
| Problem with a company's investigation into an existing problem | 2 | 0.3% |
| Trouble during payment process | 2 | 0.3% |
| Wrong amount charged or received | 2 | 0.3% |
| Confusing or missing disclosures | 1 | 0.1% |
| Credit monitoring or identity theft protection services | 1 | 0.1% |
| Didn't provide services promised | 1 | 0.1% |
| Electronic communications | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 728 | 94.3% |
| Closed with monetary relief | 39 | 5.1% |
| In progress | 5 | 0.6% |
States
| State | Complaints | Share |
|---|---|---|
| California | 161 | 20.9% |
| Florida | 77 | 10% |
| New York | 75 | 9.7% |
| Texas | 63 | 8.2% |
| Georgia | 39 | 5.1% |
| Virginia | 34 | 4.4% |
| Illinois | 30 | 3.9% |
| Washington | 26 | 3.4% |
| North Carolina | 22 | 2.8% |
| Ohio | 17 | 2.2% |
| New Jersey | 16 | 2.1% |
| Massachusetts | 14 | 1.8% |
| Michigan | 14 | 1.8% |
| Pennsylvania | 14 | 1.8% |
| Oregon | 12 | 1.6% |
| Wisconsin | 12 | 1.6% |
| Arizona | 11 | 1.4% |
| Maryland | 11 | 1.4% |
| Nevada | 11 | 1.4% |
| Tennessee | 11 | 1.4% |
| South Carolina | 10 | 1.3% |
| Connecticut | 8 | 1% |
| Indiana | 8 | 1% |
| Colorado | 7 | 0.9% |
| Louisiana | 7 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | In progress | consumerfinance.gov |
| October 21, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | In progress | consumerfinance.gov |
| September 26, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with monetary relief | consumerfinance.gov |
| September 22, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| September 18, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| September 18, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Credit card complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in California
- Consumer complaints in Florida
- Consumer complaints in New York
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.