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Data / Consumer complaints / Westlake Services, LLC / Debt or credit management

Westlake Services, LLC: 36 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Westlake Services, LLC drew 36 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 0.4% of its 9,675 complaints in that time. The most common issue was “Confusing or missing disclosures”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Westlake Services, LLC: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 0.4%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Oct 4, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261541.7%
12 months to Nov 6, 20251644.4%
12 months to Nov 6, 2024513.9%

Issues

IssueComplaintsShare
Confusing or missing disclosures1336.1%
Didn't provide services promised719.4%
Charged upfront or unexpected fees616.7%
Confusing or misleading advertising or marketing411.1%
Problem with customer service411.1%
Unauthorized withdrawals or charges25.6%

How the company responded

Company responseComplaintsShare
Closed with explanation36100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California513.9%
Georgia513.9%
Texas38.3%
Florida25.6%
Kentucky25.6%
Massachusetts25.6%
North Carolina25.6%
New Jersey25.6%
Alabama12.8%
Arizona12.8%
Illinois12.8%
Indiana12.8%
Kansas12.8%
Louisiana12.8%
Maryland12.8%
Missouri12.8%
Mississippi12.8%
South Carolina12.8%
Tennessee12.8%
West Virginia12.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 4, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 28, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 21, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
August 21, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
May 26, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
May 24, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
May 3, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 18, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
March 2, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
February 16, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 26, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 7, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
January 7, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
December 4, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 17, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 17, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 5, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 19, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 18, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
July 9, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 18, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 9, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 25, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 15, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.