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Data / Consumer complaints / United Shore Financial Services, LLC / Mortgage

United Shore Financial Services, LLC: 1,193 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

United Shore Financial Services, LLC drew 1,193 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 83.7% of its 1,425 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 99.2% of them, and 1.2% closed with monetary or other relief.

The request: Watch United Shore Financial Services, LLC: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 1,193Complaints, last 3 years
  • 83.7%Share of the company's complaints
  • 99.2%Responded on time
  • 1.2%Closed with relief
  • Oct 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202661151.2%
12 months to Nov 6, 202534929.3%
12 months to Nov 6, 202423319.5%

Issues

IssueComplaintsShare
Trouble during payment process66655.8%
Struggling to pay mortgage21417.9%
Closing on a mortgage12910.8%
Applying for a mortgage or refinancing an existing mortgage1149.6%
Incorrect information on your report443.7%
Problem with a company's investigation into an existing problem242%
Credit monitoring or identity theft protection services10.1%
Improper use of your report10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,09491.7%
In progress857.1%
Closed with monetary relief141.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California22118.5%
Florida14912.5%
Texas1089.1%
Georgia685.7%
Colorado564.7%
Arizona554.6%
North Carolina524.4%
Michigan393.3%
Washington363%
Maryland282.3%
Tennessee282.3%
Utah272.3%
Virginia262.2%
Illinois252.1%
New York252.1%
New Jersey242%
Pennsylvania211.8%
Oregon171.4%
Louisiana161.3%
South Carolina161.3%
Minnesota151.3%
Nevada141.2%
Ohio131.1%
Alabama121%
Connecticut121%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 23, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 18, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 18, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 16, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 16, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 13, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.