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Data / Consumer complaints / United Shore Financial Services, LLC

United Shore Financial Services, LLC: 1,425 CFPB consumer complaints in the last 3 years

United Shore Financial Services, LLC drew 1,425 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,472 since 2012. The largest group, 1,193, was about mortgage, and the most common issue was “Trouble during payment process” with 666. The company responded on time to 99.1% of the complaints, and 1.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 1,425Complaints, last 3 years
  • 2,472Complaints, all years
  • 99.1%Responded on time
  • 1.0%Closed with relief
  • 8Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6589
2025519
2024282
2023255
2022269
2021229
2020129
201942
201831
201719
201638
201522
201416
201322
201210

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage1,19383.7%
Credit reporting or other personal consumer reports18412.9%
Debt collection322.2%
Credit card60.4%
Payday loan, title loan, personal loan, or advance loan40.3%
Checking or savings account20.1%
Debt or credit management20.1%
Money transfer, virtual currency, or money service20.1%

Issues

IssueComplaintsShare
Trouble during payment process66646.7%
Struggling to pay mortgage21415%
Incorrect information on your report15310.7%
Closing on a mortgage1299.1%
Applying for a mortgage or refinancing an existing mortgage1148%
Problem with a company's investigation into an existing problem543.8%
Improper use of your report483.4%
Took or threatened to take negative or legal action141%
Attempts to collect debt not owed100.7%
Written notification about debt40.3%
False statements or representation30.2%
Credit monitoring or identity theft protection services20.1%
Didn't provide services promised20.1%
Problem with fraud alerts or security freezes20.1%
Confusing or missing disclosures10.1%
Issues with repayment10.1%
Lost or stolen money order10.1%
Managing an account10.1%
Problem caused by your funds being low10.1%
Problem when making payments10.1%
Problem with additional add-on products or services10.1%
Received a loan you didn't apply for10.1%
Threatened to contact someone or share information improperly10.1%
Unauthorized transactions or other transaction problem10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,31792.4%
In progress946.6%
Closed with monetary relief141%

States

StateComplaintsShare
California25117.6%
Florida18813.2%
Texas1369.5%
Georgia845.9%
Arizona614.3%
North Carolina584.1%
Colorado574%
Michigan533.7%
Washington412.9%
New Jersey362.5%
Maryland342.4%
Illinois332.3%
New York322.2%
Utah312.2%
Virginia312.2%
Tennessee282%
Pennsylvania271.9%
Nevada211.5%
Louisiana191.3%
Minnesota191.3%
South Carolina181.3%
Oregon171.2%
Ohio161.1%
Connecticut151.1%
Alabama130.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 23, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 18, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 18, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 16, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 16, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 13, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 12, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 9, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 9, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 9, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 9, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 9, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 8, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 8, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 8, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 7, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 6, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 6, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 6, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 5, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.