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Data / Consumer complaints / Truebill, Inc

Truebill, Inc: 36 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Truebill, Inc drew 36 consumer complaints in the CFPB database in the three years to November 9, 2026, and 44 since 2021. The largest group, 10, was about money transfer, virtual currency, or money service, and the most common issue was “Managing an account” with 5. The company responded on time to 94.4% of the complaints, and 47.2% closed with monetary or other relief. The CFPB records the company as TRUEBILL, INC.

The request: Watch Truebill, Inc: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in Florida

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 44Complaints, all years
  • 94.4%Responded on time
  • 47.2%Closed with relief
  • 6Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 921
202510
20245
20231
20222
20215

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service1027.8%
Checking or savings account925%
Debt or credit management925%
Credit reporting or other personal consumer reports513.9%
Credit card25.6%
Payday loan, title loan, personal loan, or advance loan12.8%

Issues

IssueComplaintsShare
Managing an account513.9%
Didn't provide services promised411.1%
Charged upfront or unexpected fees38.3%
Incorrect information on your report38.3%
Trouble accessing funds in your mobile or digital wallet38.3%
Closing an account25.6%
Identity theft protection or other monitoring services25.6%
Money was not available when promised25.6%
Unexpected or other fees25.6%
Confusing or misleading advertising or marketing12.8%
Credit monitoring or identity theft protection services12.8%
Fees or interest12.8%
Managing, opening, or closing your mobile wallet account12.8%
Opening an account12.8%
Other features, terms, or problems12.8%
Other transaction problem12.8%
Problem with a lender or other company charging your account12.8%
Unauthorized transactions or other transaction problem12.8%
Unauthorized withdrawals or charges12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation1952.8%
Closed with monetary relief1747.2%

States

StateComplaintsShare
Florida513.9%
Ohio38.3%
Virginia38.3%
Illinois25.6%
Indiana25.6%
Massachusetts25.6%
Maryland25.6%
Michigan25.6%
New York25.6%
Oklahoma25.6%
Pennsylvania25.6%
Alabama12.8%
California12.8%
Kentucky12.8%
Maine12.8%
North Carolina12.8%
Oregon12.8%
Tennessee12.8%
Utah12.8%
Washington12.8%

Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with monetary reliefconsumerfinance.gov
October 26, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with monetary reliefconsumerfinance.gov
September 24, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with monetary reliefconsumerfinance.gov
September 24, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 18, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 31, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 8, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
August 3, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
July 31, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
July 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 14, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with explanationconsumerfinance.gov
June 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 4, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 28, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
May 16, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
April 25, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 12, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
February 3, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
January 3, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
December 28, 2025Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
November 24, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
July 10, 2025Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
July 8, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 1, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 7, 2025Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with monetary reliefconsumerfinance.gov
April 22, 2025Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
April 11, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 7, 2025Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 4, 2025Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
October 21, 2024Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
September 12, 2024Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with monetary reliefconsumerfinance.gov
July 10, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 21, 2024Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
February 1, 2024Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.