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Data / Consumer complaints / The J. G. Wentworth Company

The J. G. Wentworth Company: 183 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

The J. G. Wentworth Company drew 183 consumer complaints in the CFPB database in the three years to November 6, 2026, and 341 since 2013. The largest group, 148, was about debt or credit management, and the most common issue was “Didn't provide services promised” with 48. The company responded on time to 100.0% of the complaints, and 0.5% closed with monetary or other relief.

The request: Watch The J. G. Wentworth Company: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 183Complaints, last 3 years
  • 341Complaints, all years
  • 100.0%Responded on time
  • 0.5%Closed with relief
  • 7Products
  • Nov 2, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 696
202571
202416
202312
20223
20203
201925
201847
201716
201622
201515
20146
20139

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt or credit management14880.9%
Debt collection158.2%
Payday loan, title loan, personal loan, or advance loan105.5%
Credit reporting or other personal consumer reports42.2%
Money transfer, virtual currency, or money service42.2%
Mortgage10.5%
Student loan10.5%

Issues

IssueComplaintsShare
Didn't provide services promised4826.2%
Charged upfront or unexpected fees2714.8%
Problem with customer service2513.7%
Confusing or missing disclosures2010.9%
Unauthorized withdrawals or charges2010.9%
Confusing or misleading advertising or marketing168.7%
False statements or representation52.7%
Communication tactics42.2%
Written notification about debt42.2%
Incorrect information on your report31.6%
Other service problem31.6%
Problems receiving the advance21.1%
Applying for a mortgage or refinancing an existing mortgage10.5%
Attempts to collect debt not owed10.5%
Dealing with your lender or servicer10.5%
Improper use of your report10.5%
Issues with repayment10.5%
Took or threatened to take negative or legal action10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation18299.5%
Closed with monetary relief10.5%

States

StateComplaintsShare
Florida3217.5%
California158.2%
New York158.2%
Texas158.2%
Massachusetts73.8%
Missouri73.8%
Colorado63.3%
Indiana63.3%
Louisiana63.3%
Michigan63.3%
North Carolina63.3%
Virginia63.3%
Minnesota52.7%
Pennsylvania52.7%
Alabama42.2%
District of Columbia42.2%
Maryland42.2%
Wisconsin42.2%
Illinois31.6%
New Jersey31.6%
Ohio31.6%
Arkansas21.1%
Georgia21.1%
Iowa21.1%
New Mexico21.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 2, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 16, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 13, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
October 12, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 5, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 5, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 5, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 29, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 24, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 16, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 11, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 11, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 10, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
September 9, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 4, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 4, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 2, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 1, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
August 31, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 31, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 28, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 24, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 21, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
August 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 18, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 17, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
August 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 14, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 11, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 11, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 9, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 6, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
August 6, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
August 5, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 31, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
July 31, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
July 22, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
July 17, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
July 16, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
July 13, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 9, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 7, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 7, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 4, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 26, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.