Data / Consumer complaints / Sparrow Financial, Inc.
Sparrow Financial, Inc.: 354 CFPB consumer complaints in the last 3 years
Sparrow Financial, Inc. drew 354 consumer complaints in the CFPB database in the three years to November 6, 2026, and 354 since 2024. The largest group, 157, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 109. The company responded on time to 100.0% of the complaints, and 0.3% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
- 354Complaints, last 3 years
- 354Complaints, all years
- 100.0%Responded on time
- 0.3%Closed with relief
- 6Products
- Nov 4, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 212 |
| 2025 | 133 |
| 2024 | 9 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 157 | 44.4% |
| Credit card | 128 | 36.2% |
| Debt collection | 63 | 17.8% |
| Checking or savings account | 3 | 0.8% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 0.6% |
| Money transfer, virtual currency, or money service | 1 | 0.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 109 | 30.8% |
| Improper use of your report | 29 | 8.2% |
| Problem with a company's investigation into an existing problem | 29 | 8.2% |
| Fees or interest | 27 | 7.6% |
| Took or threatened to take negative or legal action | 25 | 7.1% |
| Getting a credit card | 22 | 6.2% |
| Problem with a purchase shown on your statement | 21 | 5.9% |
| Attempts to collect debt not owed | 18 | 5.1% |
| Other features, terms, or problems | 15 | 4.2% |
| Problem when making payments | 13 | 3.7% |
| False statements or representation | 8 | 2.3% |
| Struggling to pay your bill | 6 | 1.7% |
| Written notification about debt | 6 | 1.7% |
| Closing your account | 5 | 1.4% |
| Communication tactics | 5 | 1.4% |
| Advertising and marketing, including promotional offers | 3 | 0.8% |
| Closing an account | 2 | 0.6% |
| Credit monitoring or identity theft protection services | 2 | 0.6% |
| Problem with fraud alerts or security freezes | 2 | 0.6% |
| Trouble using your card | 2 | 0.6% |
| Fraud or scam | 1 | 0.3% |
| Getting a line of credit | 1 | 0.3% |
| Opening an account | 1 | 0.3% |
| Struggling to pay your loan | 1 | 0.3% |
| Threatened to contact someone or share information improperly | 1 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 353 | 99.7% |
| Closed with non-monetary relief | 1 | 0.3% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 40 | 11.3% |
| Florida | 35 | 9.9% |
| California | 32 | 9% |
| Georgia | 32 | 9% |
| New York | 27 | 7.6% |
| North Carolina | 16 | 4.5% |
| Michigan | 14 | 4% |
| Pennsylvania | 13 | 3.7% |
| Ohio | 12 | 3.4% |
| New Jersey | 11 | 3.1% |
| Illinois | 10 | 2.8% |
| Arizona | 9 | 2.5% |
| Oregon | 9 | 2.5% |
| South Carolina | 9 | 2.5% |
| Virginia | 9 | 2.5% |
| Massachusetts | 8 | 2.3% |
| Mississippi | 7 | 2% |
| Nevada | 7 | 2% |
| Tennessee | 6 | 1.7% |
| Colorado | 5 | 1.4% |
| Connecticut | 5 | 1.4% |
| Alabama | 4 | 1.1% |
| Indiana | 4 | 1.1% |
| Minnesota | 4 | 1.1% |
| Wisconsin | 4 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
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- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.