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Data / Consumer complaints / Southstate Bank Corporation

Southstate Bank Corporation: 258 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Southstate Bank Corporation drew 258 consumer complaints in the CFPB database in the three years to November 6, 2026, and 422 since 2019. The largest group, 141, was about checking or savings account, and the most common issue was “Managing an account” with 70. The company responded on time to 99.6% of the complaints, and 12.8% closed with monetary or other relief. The CFPB records the company as SOUTHSTATE BANK CORPORATION.

The request: Watch Southstate Bank Corporation: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 258Complaints, last 3 years
  • 422Complaints, all years
  • 99.6%Responded on time
  • 12.8%Closed with relief
  • 9Products
  • Oct 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 684
202587
202478
202342
202255
202159
202016
20191

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account7027.1%
Trouble during payment process3011.6%
Closing an account259.7%
Opening an account238.9%
Incorrect information on your report155.8%
Problem with a lender or other company charging your account114.3%
Closing on a mortgage103.9%
Problem caused by your funds being low103.9%
Struggling to pay mortgage103.9%
Applying for a mortgage or refinancing an existing mortgage93.5%
Problem with a company's investigation into an existing problem93.5%
Fraud or scam72.7%
Credit monitoring or identity theft protection services41.6%
Attempts to collect debt not owed31.2%
Improper use of your report31.2%
Other transaction problem31.2%
Charged fees or interest you didn't expect20.8%
Managing the loan or lease20.8%
Unexpected or other fees20.8%
Getting a loan or lease10.4%
Getting the loan10.4%
Lost or stolen money order10.4%
Money was not available when promised10.4%
Problem when making payments10.4%
Problem with a purchase shown on your statement10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation22587.2%
Closed with non-monetary relief207.8%
Closed with monetary relief135%

States

StateComplaintsShare
Florida7729.8%
South Carolina6726%
Georgia4316.7%
North Carolina155.8%
Texas145.4%
Alabama93.5%
Colorado72.7%
Nevada41.6%
Tennessee31.2%
Virginia31.2%
District of Columbia20.8%
Oklahoma20.8%
Alaska10.4%
Arizona10.4%
Connecticut10.4%
Delaware10.4%
Iowa10.4%
Illinois10.4%
Louisiana10.4%
Minnesota10.4%
Mississippi10.4%
New York10.4%
Pennsylvania10.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 23, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 21, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 21, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 12, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
September 12, 2026Checking or savings accountIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 7, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
September 4, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
September 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with monetary reliefconsumerfinance.gov
September 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 31, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 29, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 12, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 31, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
July 10, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 7, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
July 3, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 28, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
June 26, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 17, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
June 15, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
June 3, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
May 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 3, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
April 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
April 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 27, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 22, 2026MortgageIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.