Data / Consumer complaints / Southstate Bank Corporation
Southstate Bank Corporation: 258 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Southstate Bank Corporation drew 258 consumer complaints in the CFPB database in the three years to November 6, 2026, and 422 since 2019. The largest group, 141, was about checking or savings account, and the most common issue was “Managing an account” with 70. The company responded on time to 99.6% of the complaints, and 12.8% closed with monetary or other relief. The CFPB records the company as SOUTHSTATE BANK CORPORATION.
The request: Watch Southstate Bank Corporation: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 258Complaints, last 3 years
- 422Complaints, all years
- 99.6%Responded on time
- 12.8%Closed with relief
- 9Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 84 |
| 2025 | 87 |
| 2024 | 78 |
| 2023 | 42 |
| 2022 | 55 |
| 2021 | 59 |
| 2020 | 16 |
| 2019 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 141 | 54.7% |
| Mortgage | 64 | 24.8% |
| Credit reporting or other personal consumer reports | 23 | 8.9% |
| Money transfer, virtual currency, or money service | 12 | 4.7% |
| Payday loan, title loan, personal loan, or advance loan | 6 | 2.3% |
| Debt collection | 4 | 1.6% |
| Prepaid card | 3 | 1.2% |
| Vehicle loan or lease | 3 | 1.2% |
| Credit card | 2 | 0.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 70 | 27.1% |
| Trouble during payment process | 30 | 11.6% |
| Closing an account | 25 | 9.7% |
| Opening an account | 23 | 8.9% |
| Incorrect information on your report | 15 | 5.8% |
| Problem with a lender or other company charging your account | 11 | 4.3% |
| Closing on a mortgage | 10 | 3.9% |
| Problem caused by your funds being low | 10 | 3.9% |
| Struggling to pay mortgage | 10 | 3.9% |
| Applying for a mortgage or refinancing an existing mortgage | 9 | 3.5% |
| Problem with a company's investigation into an existing problem | 9 | 3.5% |
| Fraud or scam | 7 | 2.7% |
| Credit monitoring or identity theft protection services | 4 | 1.6% |
| Attempts to collect debt not owed | 3 | 1.2% |
| Improper use of your report | 3 | 1.2% |
| Other transaction problem | 3 | 1.2% |
| Charged fees or interest you didn't expect | 2 | 0.8% |
| Managing the loan or lease | 2 | 0.8% |
| Unexpected or other fees | 2 | 0.8% |
| Getting a loan or lease | 1 | 0.4% |
| Getting the loan | 1 | 0.4% |
| Lost or stolen money order | 1 | 0.4% |
| Money was not available when promised | 1 | 0.4% |
| Problem when making payments | 1 | 0.4% |
| Problem with a purchase shown on your statement | 1 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 225 | 87.2% |
| Closed with non-monetary relief | 20 | 7.8% |
| Closed with monetary relief | 13 | 5% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 77 | 29.8% |
| South Carolina | 67 | 26% |
| Georgia | 43 | 16.7% |
| North Carolina | 15 | 5.8% |
| Texas | 14 | 5.4% |
| Alabama | 9 | 3.5% |
| Colorado | 7 | 2.7% |
| Nevada | 4 | 1.6% |
| Tennessee | 3 | 1.2% |
| Virginia | 3 | 1.2% |
| District of Columbia | 2 | 0.8% |
| Oklahoma | 2 | 0.8% |
| Alaska | 1 | 0.4% |
| Arizona | 1 | 0.4% |
| Connecticut | 1 | 0.4% |
| Delaware | 1 | 0.4% |
| Iowa | 1 | 0.4% |
| Illinois | 1 | 0.4% |
| Louisiana | 1 | 0.4% |
| Minnesota | 1 | 0.4% |
| Mississippi | 1 | 0.4% |
| New York | 1 | 0.4% |
| Pennsylvania | 1 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Managing an account | Closed with non-monetary relief | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Checking or savings account | Managing an account | Closed with non-monetary relief | consumerfinance.gov |
| September 4, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with monetary relief | consumerfinance.gov |
| September 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Checking or savings account | Managing an account | Closed with non-monetary relief | consumerfinance.gov |
| July 10, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| July 3, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Mortgage | Trouble during payment process | Closed with non-monetary relief | consumerfinance.gov |
| June 15, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| May 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 3, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with monetary relief | consumerfinance.gov |
| April 29, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| April 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Mortgage | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| April 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in Florida
- Consumer complaints in South Carolina
- Consumer complaints in Georgia
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.