Data / Consumer complaints / Security Service Federal Credit Union
Security Service Federal Credit Union: 244 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Security Service Federal Credit Union drew 244 consumer complaints in the CFPB database in the three years to November 6, 2026, and 323 since 2022. The largest group, 76, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 37. The company responded on time to 100.0% of the complaints, and 20.1% closed with monetary or other relief. The CFPB records the company as SECURITY SERVICE FEDERAL CREDIT UNION.
The request: Watch Security Service Federal Credit Union: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 244Complaints, last 3 years
- 323Complaints, all years
- 100.0%Responded on time
- 20.1%Closed with relief
- 8Products
- Nov 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 103 |
| 2025 | 79 |
| 2024 | 55 |
| 2023 | 56 |
| 2022 | 30 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 76 | 31.1% |
| Checking or savings account | 61 | 25% |
| Mortgage | 33 | 13.5% |
| Vehicle loan or lease | 30 | 12.3% |
| Debt collection | 23 | 9.4% |
| Credit card | 14 | 5.7% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 1.6% |
| Money transfer, virtual currency, or money service | 3 | 1.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 37 | 15.2% |
| Managing an account | 35 | 14.3% |
| Problem with a company's investigation into an existing problem | 26 | 10.7% |
| Trouble during payment process | 19 | 7.8% |
| Improper use of your report | 16 | 6.6% |
| Managing the loan or lease | 15 | 6.1% |
| Problem caused by your funds being low | 12 | 4.9% |
| Problems at the end of the loan or lease | 11 | 4.5% |
| Attempts to collect debt not owed | 10 | 4.1% |
| Struggling to pay mortgage | 9 | 3.7% |
| Took or threatened to take negative or legal action | 7 | 2.9% |
| Opening an account | 6 | 2.5% |
| Problem with a purchase shown on your statement | 6 | 2.5% |
| Problem with a lender or other company charging your account | 5 | 2% |
| Closing an account | 3 | 1.2% |
| Getting a credit card | 3 | 1.2% |
| Problem when making payments | 3 | 1.2% |
| Repossession | 3 | 1.2% |
| Written notification about debt | 3 | 1.2% |
| Closing on a mortgage | 2 | 0.8% |
| Credit monitoring or identity theft protection services | 2 | 0.8% |
| Fraud or scam | 2 | 0.8% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 0.4% |
| Charged fees or interest you didn't expect | 1 | 0.4% |
| Communication tactics | 1 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 184 | 75.4% |
| Closed with non-monetary relief | 30 | 12.3% |
| Closed with monetary relief | 19 | 7.8% |
| In progress | 11 | 4.5% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 158 | 64.8% |
| Colorado | 32 | 13.1% |
| Utah | 17 | 7% |
| California | 7 | 2.9% |
| Florida | 4 | 1.6% |
| Arizona | 3 | 1.2% |
| Louisiana | 2 | 0.8% |
| North Carolina | 2 | 0.8% |
| Virginia | 2 | 0.8% |
| Washington | 2 | 0.8% |
| Delaware | 1 | 0.4% |
| Georgia | 1 | 0.4% |
| Hawaii | 1 | 0.4% |
| Illinois | 1 | 0.4% |
| Massachusetts | 1 | 0.4% |
| Maryland | 1 | 0.4% |
| North Dakota | 1 | 0.4% |
| Nebraska | 1 | 0.4% |
| Nevada | 1 | 0.4% |
| New York | 1 | 0.4% |
| Pennsylvania | 1 | 0.4% |
| Tennessee | 1 | 0.4% |
| Wyoming | 1 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| November 1, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 30, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | In progress | consumerfinance.gov |
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 29, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | In progress | consumerfinance.gov |
| October 23, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| September 21, 2026 | Credit card | Getting a credit card | Closed with non-monetary relief | consumerfinance.gov |
| September 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| August 31, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| August 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| August 21, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| August 10, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| July 20, 2026 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| July 20, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Credit card | Struggling to pay your bill | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| June 28, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Credit card | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| June 20, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Mortgage | Struggling to pay mortgage | Closed with monetary relief | consumerfinance.gov |
| June 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| May 29, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Vehicle loan or lease complaints
- Consumer complaints in Texas
- Consumer complaints in Colorado
- Consumer complaints in Utah
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.