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Data / Consumer complaints / Prosper Marketplace, Inc.

Prosper Marketplace, Inc.: 847 CFPB consumer complaints in the last 3 years

Prosper Marketplace, Inc. drew 847 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,616 since 2015. The largest group, 295, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 200. The company responded on time to 100.0% of the complaints, and 7.6% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 847Complaints, last 3 years
  • 1,616Complaints, all years
  • 100.0%Responded on time
  • 7.6%Closed with relief
  • 9Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6287
2025334
2024202
2023189
2022148
202181
202084
201972
201891
201787
201638
20153

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report20023.6%
Improper use of your report769%
Problem with a company's investigation into an existing problem637.4%
Problem when making payments627.3%
Problem with a purchase shown on your statement455.3%
Getting the loan425%
Attempts to collect debt not owed333.9%
Trouble using your card333.9%
Fees or interest323.8%
Other features, terms, or problems222.6%
Charged fees or interest you didn't expect202.4%
Took or threatened to take negative or legal action192.2%
Written notification about debt192.2%
Getting a credit card182.1%
Getting a line of credit182.1%
Problem with the payoff process at the end of the loan172%
Communication tactics161.9%
Struggling to pay your loan161.9%
Closing your account151.8%
False statements or representation131.5%
Struggling to pay your bill131.5%
Problem with additional add-on products or services101.2%
Advertising and marketing, including promotional offers60.7%
Fraud or scam50.6%
Threatened to contact someone or share information improperly50.6%

How the company responded

Company responseComplaintsShare
Closed with explanation78392.4%
Closed with non-monetary relief617.2%
Closed with monetary relief30.4%

States

StateComplaintsShare
Florida11113.1%
Texas8910.5%
California849.9%
Georgia516%
Pennsylvania425%
New York394.6%
New Jersey374.4%
Illinois344%
Maryland313.7%
North Carolina253%
Ohio242.8%
Michigan232.7%
Arizona222.6%
Virginia202.4%
Alabama192.2%
Wisconsin192.2%
Massachusetts182.1%
Tennessee161.9%
Nevada141.7%
Colorado111.3%
South Carolina111.3%
Indiana101.2%
Missouri101.2%
Kentucky91.1%
Washington91.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 28, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanProblem with cash advanceClosed with explanationconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 10, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 9, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 4, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 3, 2026Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
October 2, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 29, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
September 24, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 24, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 21, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
September 20, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 20, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 11, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 9, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 3, 2026Credit cardImproper use of your reportClosed with explanationconsumerfinance.gov
September 2, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 1, 2026Debt collectionCommunication tacticsClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.