Data / Consumer complaints / Prosper Marketplace, Inc.
Prosper Marketplace, Inc.: 847 CFPB consumer complaints in the last 3 years
Prosper Marketplace, Inc. drew 847 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,616 since 2015. The largest group, 295, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 200. The company responded on time to 100.0% of the complaints, and 7.6% closed with monetary or other relief.
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- 847Complaints, last 3 years
- 1,616Complaints, all years
- 100.0%Responded on time
- 7.6%Closed with relief
- 9Products
- Oct 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 287 |
| 2025 | 334 |
| 2024 | 202 |
| 2023 | 189 |
| 2022 | 148 |
| 2021 | 81 |
| 2020 | 84 |
| 2019 | 72 |
| 2018 | 91 |
| 2017 | 87 |
| 2016 | 38 |
| 2015 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 295 | 34.8% |
| Credit card | 243 | 28.7% |
| Payday loan, title loan, personal loan, or advance loan | 187 | 22.1% |
| Debt collection | 109 | 12.9% |
| Money transfer, virtual currency, or money service | 5 | 0.6% |
| Debt or credit management | 4 | 0.5% |
| Checking or savings account | 2 | 0.2% |
| Mortgage | 1 | 0.1% |
| Vehicle loan or lease | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 200 | 23.6% |
| Improper use of your report | 76 | 9% |
| Problem with a company's investigation into an existing problem | 63 | 7.4% |
| Problem when making payments | 62 | 7.3% |
| Problem with a purchase shown on your statement | 45 | 5.3% |
| Getting the loan | 42 | 5% |
| Attempts to collect debt not owed | 33 | 3.9% |
| Trouble using your card | 33 | 3.9% |
| Fees or interest | 32 | 3.8% |
| Other features, terms, or problems | 22 | 2.6% |
| Charged fees or interest you didn't expect | 20 | 2.4% |
| Took or threatened to take negative or legal action | 19 | 2.2% |
| Written notification about debt | 19 | 2.2% |
| Getting a credit card | 18 | 2.1% |
| Getting a line of credit | 18 | 2.1% |
| Problem with the payoff process at the end of the loan | 17 | 2% |
| Communication tactics | 16 | 1.9% |
| Struggling to pay your loan | 16 | 1.9% |
| Closing your account | 15 | 1.8% |
| False statements or representation | 13 | 1.5% |
| Struggling to pay your bill | 13 | 1.5% |
| Problem with additional add-on products or services | 10 | 1.2% |
| Advertising and marketing, including promotional offers | 6 | 0.7% |
| Fraud or scam | 5 | 0.6% |
| Threatened to contact someone or share information improperly | 5 | 0.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 783 | 92.4% |
| Closed with non-monetary relief | 61 | 7.2% |
| Closed with monetary relief | 3 | 0.4% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 111 | 13.1% |
| Texas | 89 | 10.5% |
| California | 84 | 9.9% |
| Georgia | 51 | 6% |
| Pennsylvania | 42 | 5% |
| New York | 39 | 4.6% |
| New Jersey | 37 | 4.4% |
| Illinois | 34 | 4% |
| Maryland | 31 | 3.7% |
| North Carolina | 25 | 3% |
| Ohio | 24 | 2.8% |
| Michigan | 23 | 2.7% |
| Arizona | 22 | 2.6% |
| Virginia | 20 | 2.4% |
| Alabama | 19 | 2.2% |
| Wisconsin | 19 | 2.2% |
| Massachusetts | 18 | 2.1% |
| Tennessee | 16 | 1.9% |
| Nevada | 14 | 1.7% |
| Colorado | 11 | 1.3% |
| South Carolina | 11 | 1.3% |
| Indiana | 10 | 1.2% |
| Missouri | 10 | 1.2% |
| Kentucky | 9 | 1.1% |
| Washington | 9 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with cash advance | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit card | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Debt collection complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in California
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.