Data / Consumer complaints / Prosper Marketplace, Inc. / Payday loan, title loan, personal loan, or advance loan
Prosper Marketplace, Inc.: 187 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Prosper Marketplace, Inc. drew 187 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 22.1% of its 847 complaints in that time. The most common issue was “Getting the loan”. The company responded on time to 100.0% of them, and 3.2% closed with monetary or other relief.
The request: Watch Prosper Marketplace, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 187Complaints, last 3 years
- 22.1%Share of the company's complaints
- 100.0%Responded on time
- 3.2%Closed with relief
- Oct 28, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 91 | 48.7% |
| 12 months to Nov 6, 2025 | 58 | 31% |
| 12 months to Nov 6, 2024 | 38 | 20.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Getting the loan | 42 | 22.5% |
| Problem when making payments | 24 | 12.8% |
| Charged fees or interest you didn't expect | 20 | 10.7% |
| Getting a line of credit | 18 | 9.6% |
| Incorrect information on your report | 18 | 9.6% |
| Problem with the payoff process at the end of the loan | 17 | 9.1% |
| Struggling to pay your loan | 16 | 8.6% |
| Problem with a company's investigation into an existing problem | 11 | 5.9% |
| Problem with additional add-on products or services | 10 | 5.3% |
| Improper use of your report | 5 | 2.7% |
| Problem with cash advance | 2 | 1.1% |
| Can't contact lender or servicer | 1 | 0.5% |
| Confusing or misleading advertising or marketing | 1 | 0.5% |
| Problems receiving the advance | 1 | 0.5% |
| Unable to get your credit report or credit score | 1 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 181 | 96.8% |
| Closed with non-monetary relief | 6 | 3.2% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Florida | 28 | 15% |
| Texas | 22 | 11.8% |
| California | 13 | 7% |
| New Jersey | 13 | 7% |
| Maryland | 8 | 4.3% |
| Arizona | 7 | 3.7% |
| Georgia | 7 | 3.7% |
| Ohio | 7 | 3.7% |
| Pennsylvania | 7 | 3.7% |
| Illinois | 6 | 3.2% |
| New York | 6 | 3.2% |
| Colorado | 5 | 2.7% |
| Massachusetts | 5 | 2.7% |
| Michigan | 5 | 2.7% |
| North Carolina | 5 | 2.7% |
| Minnesota | 4 | 2.1% |
| Alabama | 3 | 1.6% |
| Kentucky | 3 | 1.6% |
| Missouri | 3 | 1.6% |
| Oregon | 3 | 1.6% |
| Virginia | 3 | 1.6% |
| Wisconsin | 3 | 1.6% |
| Louisiana | 2 | 1.1% |
| Mississippi | 2 | 1.1% |
| South Carolina | 2 | 1.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with cash advance | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Prosper Marketplace, Inc. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.