Data / Consumer complaints / Prosper Marketplace, Inc. / Debt collection
Prosper Marketplace, Inc.: 109 CFPB complaints about debt collection, last 3 years
Prosper Marketplace, Inc. drew 109 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 12.9% of its 847 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 100.0% of them, and 7.3% closed with monetary or other relief.
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- 109Complaints, last 3 years
- 12.9%Share of the company's complaints
- 100.0%Responded on time
- 7.3%Closed with relief
- Sep 22, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 45 | 41.3% |
| 12 months to Nov 6, 2025 | 40 | 36.7% |
| 12 months to Nov 6, 2024 | 24 | 22% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 33 | 30.3% |
| Took or threatened to take negative or legal action | 19 | 17.4% |
| Written notification about debt | 19 | 17.4% |
| Communication tactics | 16 | 14.7% |
| False statements or representation | 13 | 11.9% |
| Threatened to contact someone or share information improperly | 5 | 4.6% |
| Electronic communications | 4 | 3.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 101 | 92.7% |
| Closed with non-monetary relief | 8 | 7.3% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 16 | 14.7% |
| Florida | 12 | 11% |
| California | 10 | 9.2% |
| Georgia | 7 | 6.4% |
| New York | 7 | 6.4% |
| Ohio | 6 | 5.5% |
| Illinois | 5 | 4.6% |
| Maryland | 5 | 4.6% |
| Alabama | 4 | 3.7% |
| Michigan | 4 | 3.7% |
| Pennsylvania | 4 | 3.7% |
| Wisconsin | 4 | 3.7% |
| North Carolina | 3 | 2.8% |
| New Jersey | 3 | 2.8% |
| South Carolina | 3 | 2.8% |
| Tennessee | 3 | 2.8% |
| Virginia | 3 | 2.8% |
| District of Columbia | 2 | 1.8% |
| Kentucky | 2 | 1.8% |
| Arizona | 1 | 0.9% |
| Connecticut | 1 | 0.9% |
| Louisiana | 1 | 0.9% |
| Massachusetts | 1 | 0.9% |
| New Hampshire | 1 | 0.9% |
| Nevada | 1 | 0.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| August 26, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Prosper Marketplace, Inc. complaints
- Every company with Debt collection complaints
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.