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Data / Consumer complaints / Paypal Holdings, Inc / Debt or credit management

Paypal Holdings, Inc: 49 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Paypal Holdings, Inc drew 49 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 0.2% of its 23,451 complaints in that time. The most common issue was “Unauthorized withdrawals or charges”. The company responded on time to 100.0% of them, and 38.8% closed with monetary or other relief.

The request: Watch Paypal Holdings, Inc: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet debt or credit management in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 49Complaints, last 3 years
  • 0.2%Share of the company's complaints
  • 100.0%Responded on time
  • 38.8%Closed with relief
  • Oct 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262755.1%
12 months to Nov 6, 20251326.5%
12 months to Nov 6, 2024918.4%

Issues

IssueComplaintsShare
Unauthorized withdrawals or charges2449%
Problem with customer service918.4%
Didn't provide services promised612.2%
Charged upfront or unexpected fees510.2%
Confusing or missing disclosures36.1%
Confusing or misleading advertising or marketing24.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2755.1%
Closed with monetary relief1020.4%
Closed with non-monetary relief918.4%
In progress36.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California714.3%
New York612.2%
Florida48.2%
Maryland48.2%
Texas48.2%
New Jersey36.1%
North Carolina24.1%
Connecticut12%
District of Columbia12%
Georgia12%
Guam12%
Iowa12%
Illinois12%
Indiana12%
Kansas12%
Louisiana12%
Massachusetts12%
Michigan12%
Mississippi12%
Oklahoma12%
Pennsylvania12%
South Carolina12%
Virginia12%
Washington12%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Debt or credit managementUnauthorized withdrawals or chargesIn progressconsumerfinance.gov
October 21, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
October 15, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with non-monetary reliefconsumerfinance.gov
October 8, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 8, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
September 8, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
August 27, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
August 19, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
August 17, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
August 7, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
July 8, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
July 1, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with monetary reliefconsumerfinance.gov
June 27, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 17, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 25, 2026Debt or credit managementProblem with customer serviceClosed with monetary reliefconsumerfinance.gov
May 8, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
April 24, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 20, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with monetary reliefconsumerfinance.gov
February 18, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with non-monetary reliefconsumerfinance.gov
February 2, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
January 15, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
January 2, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
December 26, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
December 17, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.