Data / Consumer complaints / Paypal Holdings, Inc / Credit reporting or other personal consumer reports
Paypal Holdings, Inc: 184 CFPB complaints about credit reporting or other personal consumer reports, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Paypal Holdings, Inc drew 184 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 0.8% of its 23,451 complaints in that time. The most common issue was “Improper use of your report”. The company responded on time to 100.0% of them, and 12.0% closed with monetary or other relief.
The request: Watch Paypal Holdings, Inc: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 184Complaints, last 3 years
- 0.8%Share of the company's complaints
- 100.0%Responded on time
- 12.0%Closed with relief
- Oct 15, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 69 | 37.5% |
| 12 months to Nov 6, 2025 | 59 | 32.1% |
| 12 months to Nov 6, 2024 | 56 | 30.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Improper use of your report | 58 | 31.5% |
| Incorrect information on your report | 45 | 24.5% |
| Problem with a company's investigation into an existing problem | 30 | 16.3% |
| Problem with a company's investigation into an existing issue | 24 | 13% |
| Identity theft protection or other monitoring services | 10 | 5.4% |
| Credit monitoring or identity theft protection services | 7 | 3.8% |
| Problem with fraud alerts or security freezes | 6 | 3.3% |
| Unable to get your credit report or credit score | 4 | 2.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 161 | 87.5% |
| Closed with non-monetary relief | 17 | 9.2% |
| Closed with monetary relief | 5 | 2.7% |
| In progress | 1 | 0.5% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 24 | 13% |
| Florida | 21 | 11.4% |
| New Jersey | 11 | 6% |
| Georgia | 10 | 5.4% |
| New York | 10 | 5.4% |
| Texas | 10 | 5.4% |
| Pennsylvania | 9 | 4.9% |
| Illinois | 7 | 3.8% |
| Michigan | 7 | 3.8% |
| Minnesota | 7 | 3.8% |
| Colorado | 6 | 3.3% |
| Ohio | 6 | 3.3% |
| Virginia | 6 | 3.3% |
| Maryland | 4 | 2.2% |
| North Carolina | 4 | 2.2% |
| Tennessee | 4 | 2.2% |
| Connecticut | 3 | 1.6% |
| Louisiana | 3 | 1.6% |
| Massachusetts | 3 | 1.6% |
| Arkansas | 2 | 1.1% |
| Arizona | 2 | 1.1% |
| Indiana | 2 | 1.1% |
| Kentucky | 2 | 1.1% |
| Missouri | 2 | 1.1% |
| Nevada | 2 | 1.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with monetary relief | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| July 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| July 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| June 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| June 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with non-monetary relief | consumerfinance.gov |
| June 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Paypal Holdings, Inc complaints
- Every company with Credit reporting or other personal consumer reports complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.