Data / Consumer complaints / Pavilion Payments US BuyerCo, LLC
Pavilion Payments US BuyerCo, LLC: 208 CFPB consumer complaints in the last 3 years
Pavilion Payments US BuyerCo, LLC drew 208 consumer complaints in the CFPB database in the three years to November 6, 2026, and 297 since 2020. The largest group, 182, was about credit reporting or other personal consumer reports, and the most common issue was “Unable to get your credit report or credit score” with 91. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
- 208Complaints, last 3 years
- 297Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 5Products
- Oct 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 23 |
| 2025 | 70 |
| 2024 | 111 |
| 2023 | 20 |
| 2022 | 24 |
| 2021 | 29 |
| 2020 | 20 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 182 | 87.5% |
| Debt collection | 16 | 7.7% |
| Checking or savings account | 5 | 2.4% |
| Money transfer, virtual currency, or money service | 4 | 1.9% |
| Credit card | 1 | 0.5% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Unable to get your credit report or credit score | 91 | 43.8% |
| Incorrect information on your report | 50 | 24% |
| Problem with fraud alerts or security freezes | 30 | 14.4% |
| Improper use of your report | 10 | 4.8% |
| Attempts to collect debt not owed | 8 | 3.8% |
| Written notification about debt | 4 | 1.9% |
| False statements or representation | 3 | 1.4% |
| Managing an account | 3 | 1.4% |
| Problem with a lender or other company charging your account | 2 | 1% |
| Confusing or missing disclosures | 1 | 0.5% |
| Fraud or scam | 1 | 0.5% |
| Money was not available when promised | 1 | 0.5% |
| Other transaction problem | 1 | 0.5% |
| Problem with a company's investigation into an existing problem | 1 | 0.5% |
| Problem with a purchase shown on your statement | 1 | 0.5% |
| Took or threatened to take negative or legal action | 1 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 208 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 45 | 21.6% |
| Florida | 26 | 12.5% |
| New York | 21 | 10.1% |
| Georgia | 20 | 9.6% |
| Massachusetts | 19 | 9.1% |
| New Jersey | 10 | 4.8% |
| Pennsylvania | 9 | 4.3% |
| Maryland | 7 | 3.4% |
| Puerto Rico | 7 | 3.4% |
| Tennessee | 7 | 3.4% |
| Connecticut | 5 | 2.4% |
| California | 4 | 1.9% |
| Kansas | 4 | 1.9% |
| Michigan | 4 | 1.9% |
| Minnesota | 4 | 1.9% |
| Illinois | 3 | 1.4% |
| Alabama | 1 | 0.5% |
| Colorado | 1 | 0.5% |
| Iowa | 1 | 0.5% |
| Indiana | 1 | 0.5% |
| Kentucky | 1 | 0.5% |
| Missouri | 1 | 0.5% |
| Nebraska | 1 | 0.5% |
| New Mexico | 1 | 0.5% |
| Ohio | 1 | 0.5% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| January 11, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| January 9, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 27, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 27, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 25, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 25, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 24, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 21, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 16, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 24, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 18, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 12, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 7, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 20, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
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- Every company with Money transfer, virtual currency, or money service complaints
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.