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Data / Consumer complaints / Oportun Financial Corporation / Credit card

Oportun Financial Corporation: 38 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Oportun Financial Corporation drew 38 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 2.5% of its 1,533 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 7.9% closed with monetary or other relief.

The request: Watch Oportun Financial Corporation: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 38Complaints, last 3 years
  • 2.5%Share of the company's complaints
  • 100.0%Responded on time
  • 7.9%Closed with relief
  • Oct 1, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026615.8%
12 months to Nov 6, 20251026.3%
12 months to Nov 6, 20242257.9%

Issues

IssueComplaintsShare
Incorrect information on your report821.1%
Problem with a purchase shown on your statement513.2%
Closing your account410.5%
Getting a credit card410.5%
Problem with a company's investigation into an existing problem410.5%
Fees or interest37.9%
Problem when making payments37.9%
Improper use of your report25.3%
Struggling to pay your bill25.3%
Trouble using your card25.3%
Other features, terms, or problems12.6%

How the company responded

Company responseComplaintsShare
Closed with explanation3592.1%
Closed with non-monetary relief25.3%
Closed with monetary relief12.6%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California923.7%
Florida513.2%
New Jersey37.9%
New York37.9%
Ohio37.9%
Georgia25.3%
North Carolina25.3%
Texas25.3%
Alabama12.6%
Arkansas12.6%
Arizona12.6%
Illinois12.6%
Louisiana12.6%
Massachusetts12.6%
Michigan12.6%
Minnesota12.6%
North Dakota12.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 1, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 25, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 23, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 22, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 27, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 19, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 22, 2025Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 9, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 12, 2025Credit cardFees or interestClosed with explanationconsumerfinance.gov
August 11, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 4, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 2, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 4, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 28, 2025Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
January 29, 2025Credit cardGetting a credit cardClosed with non-monetary reliefconsumerfinance.gov
January 5, 2025Credit cardProblem when making paymentsClosed with non-monetary reliefconsumerfinance.gov
October 23, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 26, 2024Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 23, 2024Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
September 19, 2024Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 21, 2024Credit cardClosing your accountClosed with explanationconsumerfinance.gov
August 20, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 15, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 29, 2024Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 23, 2024Credit cardFees or interestClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.