Data / Consumer complaints / Oportun Financial Corporation
Oportun Financial Corporation: 1,533 CFPB consumer complaints in the last 3 years
Oportun Financial Corporation drew 1,533 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,255 since 2014. The largest group, 764, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 428. The company responded on time to 99.7% of the complaints, and 7.6% closed with monetary or other relief. The CFPB records the company as OPORTUN FINANCIAL CORPORATION.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in California
- 1,533Complaints, last 3 years
- 2,255Complaints, all years
- 99.7%Responded on time
- 7.6%Closed with relief
- 8Products
- Oct 23, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 562 |
| 2025 | 560 |
| 2024 | 364 |
| 2023 | 241 |
| 2022 | 219 |
| 2021 | 105 |
| 2020 | 79 |
| 2019 | 45 |
| 2018 | 26 |
| 2017 | 26 |
| 2016 | 13 |
| 2015 | 13 |
| 2014 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 764 | 49.8% |
| Debt collection | 517 | 33.7% |
| Payday loan, title loan, personal loan, or advance loan | 171 | 11.2% |
| Credit card | 38 | 2.5% |
| Checking or savings account | 30 | 2% |
| Money transfer, virtual currency, or money service | 9 | 0.6% |
| Vehicle loan or lease | 3 | 0.2% |
| Debt or credit management | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 428 | 27.9% |
| Took or threatened to take negative or legal action | 228 | 14.9% |
| Improper use of your report | 226 | 14.7% |
| Attempts to collect debt not owed | 156 | 10.2% |
| Problem with a company's investigation into an existing problem | 141 | 9.2% |
| Written notification about debt | 61 | 4% |
| Charged fees or interest you didn't expect | 45 | 2.9% |
| False statements or representation | 45 | 2.9% |
| Communication tactics | 19 | 1.2% |
| Struggling to pay your loan | 19 | 1.2% |
| Problem when making payments | 17 | 1.1% |
| Problem with the payoff process at the end of the loan | 15 | 1% |
| Getting the loan | 12 | 0.8% |
| Managing an account | 12 | 0.8% |
| Credit monitoring or identity theft protection services | 10 | 0.7% |
| Problem with a lender or other company charging your account | 8 | 0.5% |
| Closing an account | 7 | 0.5% |
| Problem with a company's investigation into an existing issue | 6 | 0.4% |
| Received a loan you didn't apply for | 6 | 0.4% |
| Problem with a purchase shown on your statement | 5 | 0.3% |
| Can't contact lender or servicer | 4 | 0.3% |
| Closing your account | 4 | 0.3% |
| Electronic communications | 4 | 0.3% |
| Getting a credit card | 4 | 0.3% |
| Getting a line of credit | 4 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,413 | 92.2% |
| Closed with non-monetary relief | 104 | 6.8% |
| Closed with monetary relief | 12 | 0.8% |
| In progress | 4 | 0.3% |
States
| State | Complaints | Share |
|---|---|---|
| California | 401 | 26.2% |
| Florida | 282 | 18.4% |
| Texas | 268 | 17.5% |
| New Jersey | 83 | 5.4% |
| Illinois | 76 | 5% |
| Arizona | 72 | 4.7% |
| Nevada | 40 | 2.6% |
| North Carolina | 39 | 2.5% |
| Georgia | 30 | 2% |
| Pennsylvania | 23 | 1.5% |
| New York | 21 | 1.4% |
| Alabama | 16 | 1% |
| Indiana | 14 | 0.9% |
| Utah | 14 | 0.9% |
| Michigan | 13 | 0.8% |
| Tennessee | 13 | 0.8% |
| Virginia | 12 | 0.8% |
| Minnesota | 11 | 0.7% |
| South Carolina | 11 | 0.7% |
| Arkansas | 10 | 0.7% |
| Washington | 10 | 0.7% |
| Ohio | 9 | 0.6% |
| Louisiana | 8 | 0.5% |
| Missouri | 5 | 0.3% |
| Wisconsin | 5 | 0.3% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | In progress | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | In progress | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.