Data / Consumer complaints / Nissan Motor Acceptance Company LLC

Nissan Motor Acceptance Company LLC: 2,447 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Nissan Motor Acceptance Company LLC
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Nissan Motor Acceptance Company LLC drew 2,447 consumer complaints in the CFPB database in the three years to November 6, 2026, and 5,558 since 2012. The largest group, 1,079, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 623. The company responded on time to 96.9% of the complaints, and 0.1% closed with monetary or other relief. The CFPB records the company as NISSAN MOTOR ACCEPTANCE COMPANY LLC.

The request: Watch Nissan Motor Acceptance Company LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaints Get every credit reporting or other personal consumer reports company Get credit reporting or other personal consumer reports in Texas

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2,447Complaints, last 3 years
5,558Complaints, all years
96.9%Responded on time
0.1%Closed with relief
9Products
Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	763
2025	1,021
2024	598
2023	455
2022	424
2021	532
2020	419
2019	299
2018	286
2017	240
2016	180
2015	139
2014	113
2013	64
2012	25

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Credit reporting or other personal consumer reports	1,079	44.1%
Vehicle loan or lease	1,004	41%
Debt collection	341	13.9%
Payday loan, title loan, personal loan, or advance loan	9	0.4%
Credit card	8	0.3%
Checking or savings account	2	0.1%
Debt or credit management	2	0.1%
Mortgage	1	0.1%
Student loan	1	0.1%

Issues

Issue	Complaints	Share
Incorrect information on your report	623	25.5%
Improper use of your report	352	14.4%
Managing the loan or lease	312	12.8%
Problem with a company's investigation into an existing problem	224	9.2%
Problems at the end of the loan or lease	217	8.9%
Repossession	217	8.9%
Took or threatened to take negative or legal action	121	4.9%
Attempts to collect debt not owed	117	4.8%
Getting a loan or lease	87	3.6%
False statements or representation	51	2.1%
Written notification about debt	31	1.3%
Struggling to pay your loan	26	1.1%
Credit monitoring or identity theft protection services	15	0.6%
Communication tactics	10	0.4%
Problem with fraud alerts or security freezes	9	0.4%
Threatened to contact someone or share information improperly	6	0.2%
Electronic communications	5	0.2%
Unable to get your credit report or credit score	5	0.2%
Getting a credit card	3	0.1%
Charged upfront or unexpected fees	2	0.1%
Other features, terms, or problems	2	0.1%
Problem when making payments	2	0.1%
Problem with the payoff process at the end of the loan	2	0.1%
Getting the loan	1	0.1%
Identity theft protection or other monitoring services	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	2,397	98%
In progress	49	2%
Closed with monetary relief	1	0.1%

States

State	Complaints	Share
Texas	320	13.1%
Florida	248	10.1%
New York	240	9.8%
Georgia	232	9.5%
California	214	8.7%
New Jersey	122	5%
Illinois	97	4%
North Carolina	90	3.7%
Maryland	67	2.7%
Virginia	64	2.6%
Tennessee	62	2.5%
Pennsylvania	59	2.4%
South Carolina	50	2%
Ohio	48	2%
Massachusetts	45	1.8%
Mississippi	45	1.8%
Arizona	42	1.7%
Louisiana	41	1.7%
Connecticut	39	1.6%
Alabama	36	1.5%
Colorado	30	1.2%
Nevada	30	1.2%
Missouri	24	1%
Wisconsin	21	0.9%
Washington	18	0.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
October 26, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 26, 2026	Vehicle loan or lease	Struggling to pay your loan	Closed with explanation	consumerfinance.gov
October 23, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	Closed with explanation	consumerfinance.gov
October 23, 2026	Vehicle loan or lease	Repossession	In progress	consumerfinance.gov
October 23, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	In progress	consumerfinance.gov
October 23, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	In progress	consumerfinance.gov
October 22, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 22, 2026	Vehicle loan or lease	Repossession	In progress	consumerfinance.gov
October 22, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	Closed with explanation	consumerfinance.gov
October 22, 2026	Vehicle loan or lease	Managing the loan or lease	Closed with explanation	consumerfinance.gov
October 22, 2026	Vehicle loan or lease	Repossession	Closed with explanation	consumerfinance.gov
October 19, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	Closed with explanation	consumerfinance.gov
October 19, 2026	Vehicle loan or lease	Getting a loan or lease	Closed with explanation	consumerfinance.gov
October 18, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 18, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 17, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	In progress	consumerfinance.gov
October 17, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 17, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 16, 2026	Vehicle loan or lease	Managing the loan or lease	Closed with explanation	consumerfinance.gov
October 15, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 15, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 15, 2026	Vehicle loan or lease	Managing the loan or lease	Closed with explanation	consumerfinance.gov
October 15, 2026	Vehicle loan or lease	Struggling to pay your loan	Closed with explanation	consumerfinance.gov
October 15, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	Closed with explanation	consumerfinance.gov
October 14, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 14, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	Closed with explanation	consumerfinance.gov
October 14, 2026	Vehicle loan or lease	Managing the loan or lease	Closed with explanation	consumerfinance.gov
October 13, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 12, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 12, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 11, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 11, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	Closed with explanation	consumerfinance.gov
October 10, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 9, 2026	Debt collection	Attempts to collect debt not owed	In progress	consumerfinance.gov
October 9, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 9, 2026	Vehicle loan or lease	Managing the loan or lease	Closed with explanation	consumerfinance.gov
October 9, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 9, 2026	Vehicle loan or lease	Repossession	In progress	consumerfinance.gov
October 9, 2026	Debt collection	Attempts to collect debt not owed	In progress	consumerfinance.gov
October 8, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 8, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 8, 2026	Vehicle loan or lease	Problems at the end of the loan or lease	In progress	consumerfinance.gov
October 8, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 6, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 6, 2026	Vehicle loan or lease	Repossession	In progress	consumerfinance.gov
October 5, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 5, 2026	Vehicle loan or lease	Managing the loan or lease	Closed with explanation	consumerfinance.gov
October 5, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 5, 2026	Vehicle loan or lease	Managing the loan or lease	In progress	consumerfinance.gov
October 5, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.