Data / Consumer complaints / Kovo
Kovo: 1,118 CFPB consumer complaints in the last 3 years
Kovo drew 1,118 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,169 since 2021. The largest group, 793, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 525. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
- 1,118Complaints, last 3 years
- 1,169Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 8Products
- Nov 6, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 551 |
| 2025 | 399 |
| 2024 | 152 |
| 2023 | 52 |
| 2022 | 8 |
| 2021 | 7 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 793 | 70.9% |
| Debt collection | 228 | 20.4% |
| Credit card | 39 | 3.5% |
| Payday loan, title loan, personal loan, or advance loan | 39 | 3.5% |
| Debt or credit management | 15 | 1.3% |
| Checking or savings account | 2 | 0.2% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 525 | 47% |
| Improper use of your report | 163 | 14.6% |
| Problem with a company's investigation into an existing problem | 122 | 10.9% |
| Attempts to collect debt not owed | 93 | 8.3% |
| Took or threatened to take negative or legal action | 84 | 7.5% |
| False statements or representation | 27 | 2.4% |
| Written notification about debt | 16 | 1.4% |
| Credit monitoring or identity theft protection services | 13 | 1.2% |
| Problem when making payments | 10 | 0.9% |
| Getting a credit card | 7 | 0.6% |
| Closing your account | 6 | 0.5% |
| Didn't provide services promised | 5 | 0.4% |
| Problem with additional add-on products or services | 5 | 0.4% |
| Confusing or misleading advertising or marketing | 4 | 0.4% |
| Electronic communications | 4 | 0.4% |
| Communication tactics | 3 | 0.3% |
| Confusing or missing disclosures | 3 | 0.3% |
| Other features, terms, or problems | 3 | 0.3% |
| Problem with fraud alerts or security freezes | 3 | 0.3% |
| Struggling to pay your loan | 3 | 0.3% |
| Fees or interest | 2 | 0.2% |
| Getting the loan | 2 | 0.2% |
| Problem with customer service | 2 | 0.2% |
| Advertising and marketing, including promotional offers | 1 | 0.1% |
| Charged upfront or unexpected fees | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,118 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 151 | 13.5% |
| Florida | 120 | 10.7% |
| Georgia | 109 | 9.7% |
| California | 89 | 8% |
| New York | 61 | 5.5% |
| Illinois | 56 | 5% |
| South Carolina | 48 | 4.3% |
| Pennsylvania | 44 | 3.9% |
| North Carolina | 42 | 3.8% |
| Alabama | 36 | 3.2% |
| Ohio | 35 | 3.1% |
| Michigan | 32 | 2.9% |
| Maryland | 27 | 2.4% |
| Louisiana | 25 | 2.2% |
| Arizona | 20 | 1.8% |
| Mississippi | 19 | 1.7% |
| New Jersey | 19 | 1.7% |
| Virginia | 19 | 1.7% |
| Connecticut | 18 | 1.6% |
| Nevada | 16 | 1.4% |
| Minnesota | 14 | 1.3% |
| Tennessee | 13 | 1.2% |
| Indiana | 12 | 1.1% |
| Massachusetts | 12 | 1.1% |
| Missouri | 12 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.