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Data / Consumer complaints / Klarna AB / Payday loan, title loan, personal loan, or advance loan

Klarna AB: 916 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Klarna AB drew 916 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 32.1% of its 2,853 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 93.3% of them, and 9.3% closed with monetary or other relief.

The request: Watch Klarna AB: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 916Complaints, last 3 years
  • 32.1%Share of the company's complaints
  • 93.3%Responded on time
  • 9.3%Closed with relief
  • Oct 30, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202663969.8%
12 months to Nov 6, 202520322.2%
12 months to Nov 6, 2024748.1%

Issues

IssueComplaintsShare
Problem when making payments42146%
Problem with additional add-on products or services14115.4%
Charged fees or interest you didn't expect11712.8%
Getting the loan889.6%
Problem with the payoff process at the end of the loan515.6%
Incorrect information on your report272.9%
Struggling to pay your loan252.7%
Problem with a company's investigation into an existing problem151.6%
Can't contact lender or servicer60.7%
Credit monitoring or identity theft protection services40.4%
Getting a line of credit40.4%
Improper use of your report40.4%
Was approved for a loan, but didn't receive the money30.3%
Can't stop withdrawals from your bank account20.2%
Unexpected fees20.2%
Credit limit changed10.1%
Money was taken from your bank account on the wrong day or for the wrong amount10.1%
Problems receiving the advance10.1%
Property was damaged or destroyed property10.1%
Received a loan you didn't apply for10.1%
Unable to get your credit report or credit score10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation82289.7%
Closed with monetary relief849.2%
In progress80.9%
Closed with non-monetary relief10.1%
Untimely response10.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California11312.3%
Florida879.5%
Texas849.2%
New York748.1%
Georgia505.5%
New Jersey434.7%
Pennsylvania384.1%
North Carolina374%
Maryland343.7%
Illinois293.2%
Ohio252.7%
Arizona242.6%
Indiana232.5%
Michigan232.5%
Virginia222.4%
Massachusetts212.3%
Colorado141.5%
Washington131.4%
South Carolina121.3%
Alabama111.2%
Nevada111.2%
Tennessee101.1%
Wisconsin101.1%
Connecticut91%
Missouri91%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 30, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 29, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 28, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with monetary reliefconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 25, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 25, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with monetary reliefconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with monetary reliefconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with monetary reliefconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.