Data / Consumer complaints / Klarna AB / Payday loan, title loan, personal loan, or advance loan
Klarna AB: 916 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Klarna AB drew 916 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 32.1% of its 2,853 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 93.3% of them, and 9.3% closed with monetary or other relief.
The request: Watch Klarna AB: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 916Complaints, last 3 years
- 32.1%Share of the company's complaints
- 93.3%Responded on time
- 9.3%Closed with relief
- Oct 30, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 639 | 69.8% |
| 12 months to Nov 6, 2025 | 203 | 22.2% |
| 12 months to Nov 6, 2024 | 74 | 8.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Problem when making payments | 421 | 46% |
| Problem with additional add-on products or services | 141 | 15.4% |
| Charged fees or interest you didn't expect | 117 | 12.8% |
| Getting the loan | 88 | 9.6% |
| Problem with the payoff process at the end of the loan | 51 | 5.6% |
| Incorrect information on your report | 27 | 2.9% |
| Struggling to pay your loan | 25 | 2.7% |
| Problem with a company's investigation into an existing problem | 15 | 1.6% |
| Can't contact lender or servicer | 6 | 0.7% |
| Credit monitoring or identity theft protection services | 4 | 0.4% |
| Getting a line of credit | 4 | 0.4% |
| Improper use of your report | 4 | 0.4% |
| Was approved for a loan, but didn't receive the money | 3 | 0.3% |
| Can't stop withdrawals from your bank account | 2 | 0.2% |
| Unexpected fees | 2 | 0.2% |
| Credit limit changed | 1 | 0.1% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 | 0.1% |
| Problems receiving the advance | 1 | 0.1% |
| Property was damaged or destroyed property | 1 | 0.1% |
| Received a loan you didn't apply for | 1 | 0.1% |
| Unable to get your credit report or credit score | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 822 | 89.7% |
| Closed with monetary relief | 84 | 9.2% |
| In progress | 8 | 0.9% |
| Closed with non-monetary relief | 1 | 0.1% |
| Untimely response | 1 | 0.1% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 113 | 12.3% |
| Florida | 87 | 9.5% |
| Texas | 84 | 9.2% |
| New York | 74 | 8.1% |
| Georgia | 50 | 5.5% |
| New Jersey | 43 | 4.7% |
| Pennsylvania | 38 | 4.1% |
| North Carolina | 37 | 4% |
| Maryland | 34 | 3.7% |
| Illinois | 29 | 3.2% |
| Ohio | 25 | 2.7% |
| Arizona | 24 | 2.6% |
| Indiana | 23 | 2.5% |
| Michigan | 23 | 2.5% |
| Virginia | 22 | 2.4% |
| Massachusetts | 21 | 2.3% |
| Colorado | 14 | 1.5% |
| Washington | 13 | 1.4% |
| South Carolina | 12 | 1.3% |
| Alabama | 11 | 1.2% |
| Nevada | 11 | 1.2% |
| Tennessee | 10 | 1.1% |
| Wisconsin | 10 | 1.1% |
| Connecticut | 9 | 1% |
| Missouri | 9 | 1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with monetary relief | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| October 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with monetary relief | consumerfinance.gov |
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with monetary relief | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Klarna AB complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.