Data / Consumer complaints / John C. Heath, Attorney at Law, PLLC
John C. Heath, Attorney at Law, PLLC: 1,450 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
John C. Heath, Attorney at Law, PLLC drew 1,450 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,088 since 2014. The largest group, 800, was about debt or credit management, and the most common issue was “Didn't provide services promised” with 332. The company responded on time to 91.0% of the complaints, and 0.1% closed with monetary or other relief.
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- 1,450Complaints, last 3 years
- 2,088Complaints, all years
- 91.0%Responded on time
- 0.1%Closed with relief
- 10Products
- Oct 10, 2025Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2025 | 845 |
| 2024 | 584 |
| 2023 | 147 |
| 2022 | 85 |
| 2021 | 90 |
| 2020 | 98 |
| 2019 | 89 |
| 2018 | 59 |
| 2017 | 48 |
| 2016 | 18 |
| 2015 | 15 |
| 2014 | 10 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt or credit management | 800 | 55.2% |
| Credit reporting or other personal consumer reports | 505 | 34.8% |
| Debt collection | 60 | 4.1% |
| Money transfer, virtual currency, or money service | 43 | 3% |
| Checking or savings account | 23 | 1.6% |
| Credit card | 14 | 1% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 0.1% |
| Prepaid card | 1 | 0.1% |
| Student loan | 1 | 0.1% |
| Vehicle loan or lease | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Didn't provide services promised | 332 | 22.9% |
| Charged upfront or unexpected fees | 292 | 20.1% |
| Improper use of your report | 124 | 8.6% |
| Problem with a company's investigation into an existing problem | 123 | 8.5% |
| Confusing or misleading advertising or marketing | 117 | 8.1% |
| Credit monitoring or identity theft protection services | 109 | 7.5% |
| Incorrect information on your report | 71 | 4.9% |
| Confusing or missing disclosures | 43 | 3% |
| Problem with customer service | 31 | 2.1% |
| Unable to get your credit report or credit score | 31 | 2.1% |
| Problem with a company's investigation into an existing issue | 22 | 1.5% |
| Attempts to collect debt not owed | 21 | 1.4% |
| Identity theft protection or other monitoring services | 17 | 1.2% |
| Fraud or scam | 13 | 0.9% |
| Written notification about debt | 13 | 0.9% |
| Problem with fraud alerts or security freezes | 10 | 0.7% |
| Problem with a lender or other company charging your account | 8 | 0.6% |
| Managing an account | 7 | 0.5% |
| Took or threatened to take negative or legal action | 7 | 0.5% |
| Communication tactics | 6 | 0.4% |
| Electronic communications | 6 | 0.4% |
| False statements or representation | 6 | 0.4% |
| Lost or stolen money order | 5 | 0.3% |
| Closing an account | 4 | 0.3% |
| Fees or interest | 4 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,449 | 99.9% |
| Closed with monetary relief | 1 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| Georgia | 181 | 12.5% |
| Texas | 172 | 11.9% |
| South Carolina | 154 | 10.6% |
| Florida | 97 | 6.7% |
| California | 63 | 4.3% |
| North Carolina | 60 | 4.1% |
| Alabama | 52 | 3.6% |
| Michigan | 51 | 3.5% |
| Illinois | 50 | 3.4% |
| Mississippi | 45 | 3.1% |
| New York | 44 | 3% |
| Pennsylvania | 43 | 3% |
| Louisiana | 42 | 2.9% |
| Maryland | 42 | 2.9% |
| Virginia | 42 | 2.9% |
| Ohio | 36 | 2.5% |
| Missouri | 29 | 2% |
| Tennessee | 28 | 1.9% |
| New Jersey | 20 | 1.4% |
| Wisconsin | 20 | 1.4% |
| Nevada | 15 | 1% |
| Arizona | 14 | 1% |
| Minnesota | 14 | 1% |
| Arkansas | 13 | 0.9% |
| Indiana | 13 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 10, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| October 9, 2025 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 8, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 8, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| October 8, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 6, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 5, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| October 3, 2025 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 2, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| September 27, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 25, 2025 | Credit card | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| September 24, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 21, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 21, 2025 | Money transfer, virtual currency, or money service | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| September 20, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 20, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 20, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 20, 2025 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| September 19, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt or credit management complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in Georgia
- Consumer complaints in Texas
- Consumer complaints in South Carolina
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.