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Data / Consumer complaints / Imprint Payments, Inc. / Credit card

Imprint Payments, Inc.: 365 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Imprint Payments, Inc. drew 365 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 88.0% of its 415 complaints in that time. The most common issue was “Closing your account”. The company responded on time to 24.4% of them, and 2.7% closed with monetary or other relief.

The request: Watch Imprint Payments, Inc.: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 365Complaints, last 3 years
  • 88.0%Share of the company's complaints
  • 24.4%Responded on time
  • 2.7%Closed with relief
  • Oct 28, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202636399.5%
12 months to Nov 6, 202520.5%
12 months to Nov 6, 202400%

Issues

IssueComplaintsShare
Closing your account6517.8%
Fees or interest5916.2%
Getting a credit card5414.8%
Problem with a purchase shown on your statement5214.2%
Other features, terms, or problems4712.9%
Problem when making payments4311.8%
Trouble using your card215.8%
Advertising and marketing, including promotional offers164.4%
Incorrect information on your report41.1%
Problem with a company's investigation into an existing problem20.5%
Improper use of your report10.3%
Problem with fraud alerts or security freezes10.3%

How the company responded

Company responseComplaintsShare
Untimely response18450.4%
Closed with explanation13436.7%
In progress3710.1%
Closed with monetary relief102.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California5414.8%
Florida4011%
Texas3810.4%
Ohio246.6%
Virginia195.2%
New York164.4%
Illinois154.1%
Pennsylvania133.6%
Washington133.6%
North Carolina123.3%
Georgia113%
Maryland102.7%
Nevada92.5%
Alabama71.9%
Arizona71.9%
Colorado71.9%
Kentucky71.9%
New Jersey61.6%
Massachusetts51.4%
Michigan51.4%
Oregon51.4%
Tennessee51.4%
Louisiana41.1%
Missouri41.1%
Connecticut30.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 21, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 19, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 19, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 18, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 13, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 13, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 12, 2026Credit cardAdvertising and marketing, including promotional offersIn progressconsumerfinance.gov
October 9, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 6, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 5, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 30, 2026Credit cardImproper use of your reportIn progressconsumerfinance.gov
September 28, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 23, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 23, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 20, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 18, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 18, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 16, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 16, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
September 16, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
September 15, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 14, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 14, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 14, 2026Credit cardProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.