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Data / Consumer complaints / Imprint Payments, Inc.

Imprint Payments, Inc.: 415 CFPB consumer complaints in the last 3 years

Imprint Payments, Inc. drew 415 consumer complaints in the CFPB database in the three years to November 6, 2026, and 415 since 2025. The largest group, 365, was about credit card, and the most common issue was “Closing your account” with 65. The company responded on time to 26.3% of the complaints, and 2.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit card companyGet credit card in California
  • 415Complaints, last 3 years
  • 415Complaints, all years
  • 26.3%Responded on time
  • 2.4%Closed with relief
  • 5Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6385
202530

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit card36588%
Credit reporting or other personal consumer reports317.5%
Debt collection163.9%
Prepaid card20.5%
Checking or savings account10.2%

Issues

IssueComplaintsShare
Closing your account6515.7%
Fees or interest5914.2%
Getting a credit card5413%
Problem with a purchase shown on your statement5212.5%
Other features, terms, or problems4711.3%
Problem when making payments4310.4%
Incorrect information on your report235.5%
Trouble using your card215.1%
Advertising and marketing, including promotional offers163.9%
Attempts to collect debt not owed112.7%
Improper use of your report81.9%
Problem with a company's investigation into an existing problem61.4%
False statements or representation30.7%
Communication tactics10.2%
Credit monitoring or identity theft protection services10.2%
Managing an account10.2%
Problem with fraud alerts or security freezes10.2%
Trouble using the card10.2%
Unexpected or other fees10.2%
Written notification about debt10.2%

How the company responded

Company responseComplaintsShare
Untimely response21150.8%
Closed with explanation14735.4%
In progress4711.3%
Closed with monetary relief102.4%

States

StateComplaintsShare
California5713.7%
Texas5012%
Florida4711.3%
Ohio256%
Virginia215.1%
New York184.3%
Illinois174.1%
Washington143.4%
Georgia133.1%
North Carolina133.1%
Pennsylvania133.1%
Maryland102.4%
Alabama92.2%
Nevada92.2%
Arizona81.9%
Colorado71.7%
Kentucky71.7%
South Carolina71.7%
Massachusetts61.4%
Michigan61.4%
Mississippi61.4%
New Jersey61.4%
Missouri51.2%
Oregon51.2%
Tennessee51.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 21, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 19, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 19, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 18, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 18, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 13, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 13, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 12, 2026Credit cardAdvertising and marketing, including promotional offersIn progressconsumerfinance.gov
October 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 9, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 6, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 5, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 30, 2026Credit cardImproper use of your reportIn progressconsumerfinance.gov
September 28, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 23, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 23, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 20, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 18, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 18, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 16, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 16, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
September 16, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
September 15, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 15, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 14, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 14, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 14, 2026Credit cardProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 14, 2026Credit cardAdvertising and marketing, including promotional offersIn progressconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 11, 2026Credit cardFees or interestUntimely responseconsumerfinance.gov
September 9, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 8, 2026Credit cardFees or interestIn progressconsumerfinance.gov
September 8, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
September 5, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 5, 2026Credit cardProblem with a purchase shown on your statementUntimely responseconsumerfinance.gov
September 3, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 3, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
September 1, 2026Credit cardOther features, terms, or problemsUntimely responseconsumerfinance.gov
September 1, 2026Credit cardAdvertising and marketing, including promotional offersUntimely responseconsumerfinance.gov
August 31, 2026Credit cardFees or interestIn progressconsumerfinance.gov
August 30, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
August 29, 2026Credit cardAdvertising and marketing, including promotional offersIn progressconsumerfinance.gov
August 28, 2026Credit cardFees or interestUntimely responseconsumerfinance.gov
August 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
August 26, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.