Data / Consumer complaints / Golden 1 Credit Union, the
Golden 1 Credit Union, the: 564 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Golden 1 Credit Union, the drew 564 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,025 since 2017. The largest group, 227, was about checking or savings account, and the most common issue was “Managing an account” with 143. The company responded on time to 100.0% of the complaints, and 2.0% closed with monetary or other relief. The CFPB records the company as GOLDEN 1 CREDIT UNION, THE.
The request: Watch Golden 1 Credit Union, the: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 564Complaints, last 3 years
- 1,025Complaints, all years
- 100.0%Responded on time
- 2.0%Closed with relief
- 8Products
- Oct 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 232 |
| 2025 | 190 |
| 2024 | 123 |
| 2023 | 98 |
| 2022 | 93 |
| 2021 | 99 |
| 2020 | 67 |
| 2019 | 43 |
| 2018 | 43 |
| 2017 | 37 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 227 | 40.2% |
| Credit reporting or other personal consumer reports | 152 | 27% |
| Credit card | 54 | 9.6% |
| Debt collection | 43 | 7.6% |
| Vehicle loan or lease | 35 | 6.2% |
| Money transfer, virtual currency, or money service | 20 | 3.5% |
| Mortgage | 19 | 3.4% |
| Payday loan, title loan, personal loan, or advance loan | 14 | 2.5% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 143 | 25.4% |
| Incorrect information on your report | 82 | 14.5% |
| Improper use of your report | 51 | 9% |
| Problem with a company's investigation into an existing problem | 36 | 6.4% |
| Problem with a lender or other company charging your account | 27 | 4.8% |
| Closing an account | 22 | 3.9% |
| Attempts to collect debt not owed | 19 | 3.4% |
| Problem with a purchase shown on your statement | 18 | 3.2% |
| Opening an account | 17 | 3% |
| Problem caused by your funds being low | 15 | 2.7% |
| Fraud or scam | 13 | 2.3% |
| Trouble during payment process | 11 | 2% |
| Took or threatened to take negative or legal action | 10 | 1.8% |
| Repossession | 9 | 1.6% |
| Getting a credit card | 8 | 1.4% |
| Managing the loan or lease | 8 | 1.4% |
| Problem when making payments | 7 | 1.2% |
| Written notification about debt | 7 | 1.2% |
| Getting a loan or lease | 6 | 1.1% |
| Getting a line of credit | 5 | 0.9% |
| Problems at the end of the loan or lease | 5 | 0.9% |
| Closing on a mortgage | 4 | 0.7% |
| Communication tactics | 4 | 0.7% |
| Struggling to pay your loan | 4 | 0.7% |
| Fees or interest | 3 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 553 | 98% |
| Closed with monetary relief | 6 | 1.1% |
| Closed with non-monetary relief | 5 | 0.9% |
States
| State | Complaints | Share |
|---|---|---|
| California | 515 | 91.3% |
| Texas | 13 | 2.3% |
| Nevada | 6 | 1.1% |
| Florida | 5 | 0.9% |
| Arizona | 3 | 0.5% |
| South Carolina | 3 | 0.5% |
| Washington | 3 | 0.5% |
| Colorado | 2 | 0.4% |
| Minnesota | 2 | 0.4% |
| Oregon | 2 | 0.4% |
| Hawaii | 1 | 0.2% |
| Idaho | 1 | 0.2% |
| Kansas | 1 | 0.2% |
| Louisiana | 1 | 0.2% |
| Massachusetts | 1 | 0.2% |
| North Carolina | 1 | 0.2% |
| New Jersey | 1 | 0.2% |
| New York | 1 | 0.2% |
| Utah | 1 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 27, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Every company with Debt collection complaints
- Consumer complaints in California
- Consumer complaints in Texas
- Consumer complaints in Nevada
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.