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Data / Consumer complaints / Golden 1 Credit Union, the / Credit card

Golden 1 Credit Union, the: 54 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Golden 1 Credit Union, the drew 54 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 9.6% of its 564 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 100.0% of them, and 5.6% closed with monetary or other relief.

The request: Watch Golden 1 Credit Union, the: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 54Complaints, last 3 years
  • 9.6%Share of the company's complaints
  • 100.0%Responded on time
  • 5.6%Closed with relief
  • Oct 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262648.1%
12 months to Nov 6, 20251425.9%
12 months to Nov 6, 20241425.9%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement1833.3%
Incorrect information on your report916.7%
Getting a credit card814.8%
Problem when making payments611.1%
Fees or interest35.6%
Other features, terms, or problems35.6%
Closing your account23.7%
Problem with a company's investigation into an existing problem23.7%
Trouble using your card23.7%
Advertising and marketing, including promotional offers11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation5194.4%
Closed with monetary relief23.7%
Closed with non-monetary relief11.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California4583.3%
South Carolina23.7%
Colorado11.9%
Florida11.9%
Nevada11.9%
Oregon11.9%
Texas11.9%
Utah11.9%
Washington11.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 6, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 5, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 21, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
August 8, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 27, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
July 21, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
July 17, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 10, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
June 22, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
June 14, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 26, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 21, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
May 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 8, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 9, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 13, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
December 18, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
December 8, 2025Credit cardClosing your accountClosed with explanationconsumerfinance.gov
November 20, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
November 18, 2025Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.