Data / Consumer complaints / Global Tel*Link Corporation / Money transfer, virtual currency, or money service
Global Tel*Link Corporation: 66 CFPB complaints about money transfer, virtual currency, or money service, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Global Tel*Link Corporation drew 66 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 82.5% of its 80 complaints in that time. The most common issue was “Other transaction problem”. The company responded on time to 95.5% of them, and 13.6% closed with monetary or other relief.
The request: Watch Global Tel*Link Corporation: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 66Complaints, last 3 years
- 82.5%Share of the company's complaints
- 95.5%Responded on time
- 13.6%Closed with relief
- Oct 13, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 38 | 57.6% |
| 12 months to Nov 6, 2025 | 24 | 36.4% |
| 12 months to Nov 6, 2024 | 4 | 6.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Other transaction problem | 16 | 24.2% |
| Unauthorized transactions or other transaction problem | 9 | 13.6% |
| Fraud or scam | 7 | 10.6% |
| Trouble accessing funds in your mobile or digital wallet | 6 | 9.1% |
| Money was not available when promised | 5 | 7.6% |
| Other service problem | 5 | 7.6% |
| Problem adding money | 5 | 7.6% |
| Problem with customer service | 4 | 6.1% |
| Unexpected or other fees | 4 | 6.1% |
| Confusing or missing disclosures | 2 | 3% |
| Managing, opening, or closing your mobile wallet account | 2 | 3% |
| Lost or stolen money order | 1 | 1.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 57 | 86.4% |
| Closed with monetary relief | 9 | 13.6% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 8 | 12.1% |
| Florida | 8 | 12.1% |
| Virginia | 8 | 12.1% |
| Illinois | 5 | 7.6% |
| North Carolina | 4 | 6.1% |
| Pennsylvania | 3 | 4.5% |
| Texas | 3 | 4.5% |
| Maryland | 2 | 3% |
| Nebraska | 2 | 3% |
| New Jersey | 2 | 3% |
| Ohio | 2 | 3% |
| Washington | 2 | 3% |
| Colorado | 1 | 1.5% |
| District of Columbia | 1 | 1.5% |
| Delaware | 1 | 1.5% |
| Hawaii | 1 | 1.5% |
| Idaho | 1 | 1.5% |
| Kentucky | 1 | 1.5% |
| Michigan | 1 | 1.5% |
| Mississippi | 1 | 1.5% |
| South Carolina | 1 | 1.5% |
| Tennessee | 1 | 1.5% |
| Utah | 1 | 1.5% |
| Vermont | 1 | 1.5% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 13, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with monetary relief | consumerfinance.gov |
| October 13, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with monetary relief | consumerfinance.gov |
| October 9, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with monetary relief | consumerfinance.gov |
| September 23, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with monetary relief | consumerfinance.gov |
| September 14, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with monetary relief | consumerfinance.gov |
| September 5, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Money transfer, virtual currency, or money service | Problem adding money | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with monetary relief | consumerfinance.gov |
| June 13, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| May 16, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with monetary relief | consumerfinance.gov |
| May 13, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| April 25, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Money transfer, virtual currency, or money service | Lost or stolen money order | Closed with explanation | consumerfinance.gov |
| March 2, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Global Tel*Link Corporation complaints
- Every company with Money transfer, virtual currency, or money service complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.