Skip to the page
Get started free

Data / Consumer complaints / Global Tel*Link Corporation

Global Tel*Link Corporation: 80 CFPB consumer complaints in the last 3 years

Global Tel*Link Corporation drew 80 consumer complaints in the CFPB database in the three years to November 6, 2026, and 120 since 2016. The largest group, 66, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 16. The company responded on time to 96.2% of the complaints, and 12.5% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in Florida
  • 80Complaints, last 3 years
  • 120Complaints, all years
  • 96.2%Responded on time
  • 12.5%Closed with relief
  • 5Products
  • Oct 13, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 642
202530
20248
20234
202219
20215
20202
20191
20171
20168

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service6682.5%
Prepaid card78.8%
Checking or savings account45%
Credit card22.5%
Debt collection11.2%

Issues

IssueComplaintsShare
Other transaction problem1620%
Unauthorized transactions or other transaction problem911.2%
Unexpected or other fees911.2%
Fraud or scam78.8%
Trouble accessing funds in your mobile or digital wallet67.5%
Money was not available when promised56.2%
Other service problem56.2%
Problem adding money56.2%
Problem with customer service45%
Managing an account33.8%
Confusing or missing disclosures22.5%
Managing, opening, or closing your mobile wallet account22.5%
Problem with a purchase shown on your statement22.5%
Attempts to collect debt not owed11.2%
Lost or stolen money order11.2%
Problem getting a card or closing an account11.2%
Problem with a lender or other company charging your account11.2%
Trouble using the card11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation7087.5%
Closed with monetary relief1012.5%

States

StateComplaintsShare
Florida1012.5%
California911.2%
Virginia810%
Illinois56.2%
North Carolina56.2%
Nebraska33.8%
Ohio33.8%
Pennsylvania33.8%
South Carolina33.8%
Texas33.8%
Delaware22.5%
Indiana22.5%
Maryland22.5%
New Jersey22.5%
New York22.5%
Washington22.5%
Colorado11.2%
District of Columbia11.2%
Hawaii11.2%
Idaho11.2%
Kentucky11.2%
Michigan11.2%
Mississippi11.2%
Tennessee11.2%
Utah11.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 13, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with monetary reliefconsumerfinance.gov
October 13, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
October 11, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with monetary reliefconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with monetary reliefconsumerfinance.gov
September 14, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with monetary reliefconsumerfinance.gov
September 5, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
August 17, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 4, 2026Money transfer, virtual currency, or money serviceProblem adding moneyClosed with explanationconsumerfinance.gov
August 3, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
July 31, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 23, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with monetary reliefconsumerfinance.gov
June 17, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
June 13, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 3, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
May 27, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 21, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
May 16, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
May 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 13, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
May 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 25, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 24, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
April 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 22, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 17, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
April 17, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 27, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
March 19, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
March 2, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
February 27, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
February 23, 2026Money transfer, virtual currency, or money serviceProblem adding moneyClosed with explanationconsumerfinance.gov
February 10, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
February 7, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
February 6, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
January 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 27, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
January 25, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 23, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 21, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
January 4, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
December 28, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
December 17, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
November 9, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
November 4, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 23, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 17, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
October 13, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 27, 2025Money transfer, virtual currency, or money serviceProblem adding moneyClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.