Data / Consumer complaints / First National Bank of Pennsylvania
First National Bank of Pennsylvania: 320 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
First National Bank of Pennsylvania drew 320 consumer complaints in the CFPB database in the three years to November 6, 2026, and 999 since 2015. The largest group, 172, was about checking or savings account, and the most common issue was “Managing an account” with 106. The company responded on time to 99.7% of the complaints, and 16.9% closed with monetary or other relief. The CFPB records the company as FIRST NATIONAL BANK OF PENNSYLVANIA.
The request: Watch First National Bank of Pennsylvania: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 320Complaints, last 3 years
- 999Complaints, all years
- 99.7%Responded on time
- 16.9%Closed with relief
- 8Products
- Oct 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 86 |
| 2025 | 137 |
| 2024 | 79 |
| 2023 | 99 |
| 2022 | 86 |
| 2021 | 73 |
| 2020 | 75 |
| 2019 | 55 |
| 2018 | 76 |
| 2017 | 129 |
| 2016 | 77 |
| 2015 | 27 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 172 | 53.8% |
| Mortgage | 68 | 21.2% |
| Vehicle loan or lease | 25 | 7.8% |
| Credit reporting or other personal consumer reports | 23 | 7.2% |
| Debt collection | 10 | 3.1% |
| Credit card | 9 | 2.8% |
| Money transfer, virtual currency, or money service | 9 | 2.8% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 1.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 106 | 33.1% |
| Trouble during payment process | 34 | 10.6% |
| Opening an account | 25 | 7.8% |
| Problem caused by your funds being low | 23 | 7.2% |
| Incorrect information on your report | 13 | 4.1% |
| Problem with a company's investigation into an existing problem | 13 | 4.1% |
| Applying for a mortgage or refinancing an existing mortgage | 12 | 3.8% |
| Managing the loan or lease | 10 | 3.1% |
| Problem with a lender or other company charging your account | 10 | 3.1% |
| Closing on a mortgage | 9 | 2.8% |
| Repossession | 9 | 2.8% |
| Closing an account | 8 | 2.5% |
| Struggling to pay mortgage | 8 | 2.5% |
| Fraud or scam | 6 | 1.9% |
| Attempts to collect debt not owed | 5 | 1.6% |
| Improper use of your report | 4 | 1.2% |
| Fees or interest | 3 | 0.9% |
| Charged fees or interest you didn't expect | 2 | 0.6% |
| Closing your account | 2 | 0.6% |
| Problem when making payments | 2 | 0.6% |
| Struggling to pay your loan | 2 | 0.6% |
| Took or threatened to take negative or legal action | 2 | 0.6% |
| Communication tactics | 1 | 0.3% |
| False statements or representation | 1 | 0.3% |
| Getting a credit card | 1 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 266 | 83.1% |
| Closed with monetary relief | 46 | 14.4% |
| Closed with non-monetary relief | 8 | 2.5% |
States
| State | Complaints | Share |
|---|---|---|
| Pennsylvania | 128 | 40% |
| Maryland | 53 | 16.6% |
| North Carolina | 45 | 14.1% |
| Virginia | 19 | 5.9% |
| Ohio | 17 | 5.3% |
| South Carolina | 12 | 3.8% |
| Florida | 7 | 2.2% |
| New Jersey | 7 | 2.2% |
| West Virginia | 6 | 1.9% |
| Illinois | 4 | 1.2% |
| District of Columbia | 3 | 0.9% |
| Georgia | 3 | 0.9% |
| Massachusetts | 3 | 0.9% |
| Texas | 3 | 0.9% |
| California | 1 | 0.3% |
| Delaware | 1 | 0.3% |
| Indiana | 1 | 0.3% |
| Michigan | 1 | 0.3% |
| New Hampshire | 1 | 0.3% |
| Nevada | 1 | 0.3% |
| New York | 1 | 0.3% |
| Utah | 1 | 0.3% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Money transfer, virtual currency, or money service | Incorrect exchange rate | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 18, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| September 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with non-monetary relief | consumerfinance.gov |
| August 22, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with non-monetary relief | consumerfinance.gov |
| August 18, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| July 12, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 5, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Credit card | Fees or interest | Closed with monetary relief | consumerfinance.gov |
| June 6, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| May 25, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Vehicle loan or lease complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Pennsylvania
- Consumer complaints in Maryland
- Consumer complaints in North Carolina
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.