Data / Consumer complaints / First National Bank of Omaha
First National Bank of Omaha: 1,805 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
First National Bank of Omaha drew 1,805 consumer complaints in the CFPB database in the three years to November 6, 2026, and 4,323 since 2011. The largest group, 826, was about credit card, and the most common issue was “Incorrect information on your report” with 262. The company responded on time to 99.8% of the complaints, and 21.9% closed with monetary or other relief. The CFPB records the company as FIRST NATIONAL BANK OF OMAHA.
The request: Watch First National Bank of Omaha: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 1,805Complaints, last 3 years
- 4,323Complaints, all years
- 99.8%Responded on time
- 21.9%Closed with relief
- 9Products
- Nov 2, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 546 |
| 2025 | 643 |
| 2024 | 526 |
| 2023 | 496 |
| 2022 | 330 |
| 2021 | 213 |
| 2020 | 204 |
| 2019 | 216 |
| 2018 | 238 |
| 2017 | 176 |
| 2016 | 175 |
| 2015 | 134 |
| 2014 | 139 |
| 2013 | 132 |
| 2012 | 144 |
| 2011 | 11 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit card | 826 | 45.8% |
| Credit reporting or other personal consumer reports | 489 | 27.1% |
| Checking or savings account | 203 | 11.2% |
| Debt collection | 183 | 10.1% |
| Payday loan, title loan, personal loan, or advance loan | 65 | 3.6% |
| Mortgage | 16 | 0.9% |
| Money transfer, virtual currency, or money service | 14 | 0.8% |
| Vehicle loan or lease | 6 | 0.3% |
| Prepaid card | 3 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 262 | 14.5% |
| Problem with a purchase shown on your statement | 205 | 11.4% |
| Improper use of your report | 178 | 9.9% |
| Other features, terms, or problems | 141 | 7.8% |
| Managing an account | 117 | 6.5% |
| Getting a credit card | 116 | 6.4% |
| Problem with a company's investigation into an existing problem | 113 | 6.3% |
| Fees or interest | 87 | 4.8% |
| Attempts to collect debt not owed | 72 | 4% |
| Problem when making payments | 69 | 3.8% |
| Took or threatened to take negative or legal action | 66 | 3.7% |
| Closing your account | 59 | 3.3% |
| Trouble using your card | 53 | 2.9% |
| Opening an account | 39 | 2.2% |
| Advertising and marketing, including promotional offers | 36 | 2% |
| Problem with a lender or other company charging your account | 24 | 1.3% |
| Written notification about debt | 20 | 1.1% |
| Charged fees or interest you didn't expect | 17 | 0.9% |
| Closing an account | 15 | 0.8% |
| False statements or representation | 13 | 0.7% |
| Getting the loan | 11 | 0.6% |
| Communication tactics | 8 | 0.4% |
| Struggling to pay your bill | 8 | 0.4% |
| Trouble during payment process | 8 | 0.4% |
| Problem with the payoff process at the end of the loan | 7 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,408 | 78% |
| Closed with non-monetary relief | 298 | 16.5% |
| Closed with monetary relief | 98 | 5.4% |
| In progress | 1 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| California | 218 | 12.1% |
| New York | 143 | 7.9% |
| Texas | 142 | 7.9% |
| Florida | 131 | 7.3% |
| Illinois | 125 | 6.9% |
| Nebraska | 102 | 5.7% |
| Georgia | 78 | 4.3% |
| Minnesota | 61 | 3.4% |
| Colorado | 55 | 3% |
| Virginia | 54 | 3% |
| New Jersey | 47 | 2.6% |
| Ohio | 47 | 2.6% |
| Pennsylvania | 45 | 2.5% |
| Michigan | 43 | 2.4% |
| Arizona | 39 | 2.2% |
| North Carolina | 39 | 2.2% |
| Nevada | 32 | 1.8% |
| Maryland | 30 | 1.7% |
| Iowa | 26 | 1.4% |
| Indiana | 24 | 1.3% |
| Massachusetts | 24 | 1.3% |
| Missouri | 24 | 1.3% |
| Wisconsin | 23 | 1.3% |
| Kansas | 21 | 1.2% |
| South Carolina | 20 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 2, 2026 | Credit card | Problem when making payments | Closed with non-monetary relief | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit card | Getting a credit card | Closed with non-monetary relief | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Closing an account | Closed with non-monetary relief | consumerfinance.gov |
| October 22, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Problem when making payments | Closed with non-monetary relief | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with monetary relief | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit card | Closing your account | Closed with non-monetary relief | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with monetary relief | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit card | Trouble using your card | Closed with non-monetary relief | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| October 1, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with monetary relief | consumerfinance.gov |
| September 30, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| September 29, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Credit card | Getting a credit card | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Credit card complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Every company with Debt collection complaints
- Consumer complaints in California
- Consumer complaints in New York
- Consumer complaints in Texas
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.