Data / Consumer complaints / First National Bank of Omaha / Payday loan, title loan, personal loan, or advance loan
First National Bank of Omaha: 65 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
First National Bank of Omaha drew 65 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 3.6% of its 1,805 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 98.5% of them, and 21.5% closed with monetary or other relief.
The request: Watch First National Bank of Omaha: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 65Complaints, last 3 years
- 3.6%Share of the company's complaints
- 98.5%Responded on time
- 21.5%Closed with relief
- Oct 21, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 29 | 44.6% |
| 12 months to Nov 6, 2025 | 21 | 32.3% |
| 12 months to Nov 6, 2024 | 15 | 23.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 17 | 26.2% |
| Getting the loan | 11 | 16.9% |
| Problem when making payments | 9 | 13.8% |
| Problem with the payoff process at the end of the loan | 7 | 10.8% |
| Problem with additional add-on products or services | 6 | 9.2% |
| Struggling to pay your loan | 5 | 7.7% |
| Getting a line of credit | 3 | 4.6% |
| Incorrect information on your report | 3 | 4.6% |
| Confusing or missing disclosures | 1 | 1.5% |
| Credit monitoring or identity theft protection services | 1 | 1.5% |
| Problem with a company's investigation into an existing problem | 1 | 1.5% |
| Unexpected fees | 1 | 1.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 51 | 78.5% |
| Closed with monetary relief | 11 | 16.9% |
| Closed with non-monetary relief | 3 | 4.6% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 13 | 20% |
| Florida | 10 | 15.4% |
| New York | 6 | 9.2% |
| Texas | 6 | 9.2% |
| Nevada | 4 | 6.2% |
| Arizona | 3 | 4.6% |
| Michigan | 3 | 4.6% |
| New Jersey | 3 | 4.6% |
| Delaware | 2 | 3.1% |
| Louisiana | 2 | 3.1% |
| Minnesota | 2 | 3.1% |
| Nebraska | 2 | 3.1% |
| Arkansas | 1 | 1.5% |
| Colorado | 1 | 1.5% |
| Georgia | 1 | 1.5% |
| Idaho | 1 | 1.5% |
| Kentucky | 1 | 1.5% |
| Maryland | 1 | 1.5% |
| Oklahoma | 1 | 1.5% |
| Utah | 1 | 1.5% |
| Virginia | 1 | 1.5% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with monetary relief | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with monetary relief | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| June 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| May 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with non-monetary relief | consumerfinance.gov |
| May 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| March 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All First National Bank of Omaha complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.