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Data / Consumer complaints / FinCo Services Inc DBA Current / Money transfer, virtual currency, or money service

FinCo Services Inc DBA Current: 116 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

FinCo Services Inc DBA Current drew 116 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 6.0% of its 1,948 complaints in that time. The most common issue was “Unauthorized transactions or other transaction problem”. The company responded on time to 84.5% of them, and 7.8% closed with monetary or other relief.

The request: Watch FinCo Services Inc DBA Current: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 116Complaints, last 3 years
  • 6.0%Share of the company's complaints
  • 84.5%Responded on time
  • 7.8%Closed with relief
  • Oct 21, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20266656.9%
12 months to Nov 6, 20253731.9%
12 months to Nov 6, 20241311.2%

Issues

IssueComplaintsShare
Unauthorized transactions or other transaction problem4135.3%
Fraud or scam3025.9%
Other transaction problem1916.4%
Trouble accessing funds in your mobile or digital wallet1210.3%
Lost or stolen money order32.6%
Confusing or misleading advertising or marketing21.7%
Confusing or missing disclosures21.7%
Overdraft, savings, or rewards features21.7%
Managing, opening, or closing your mobile wallet account10.9%
Money was not available when promised10.9%
Problem with customer service10.9%
Unexpected or other fees10.9%
Wrong amount charged or received10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation10187.1%
Closed with monetary relief65.2%
In progress43.4%
Closed with non-monetary relief32.6%
Untimely response21.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas1210.3%
California86.9%
Florida86.9%
Georgia86.9%
Pennsylvania76%
Michigan54.3%
Washington54.3%
Maryland43.4%
New York43.4%
Oregon43.4%
South Carolina43.4%
Arizona32.6%
Illinois32.6%
Indiana32.6%
Minnesota32.6%
North Carolina32.6%
New Jersey32.6%
Ohio32.6%
Virginia32.6%
Alabama21.7%
Hawaii21.7%
Kansas21.7%
Kentucky21.7%
Missouri21.7%
Mississippi21.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 17, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
October 12, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemIn progressconsumerfinance.gov
October 12, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 28, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderIn progressconsumerfinance.gov
September 22, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
September 16, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
September 4, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
September 4, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedUntimely responseconsumerfinance.gov
August 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 20, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
August 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 31, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
July 29, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
July 24, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 12, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
July 11, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 3, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
June 25, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
June 16, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
June 16, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.