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Data / Consumer complaints / Finance of America Holdings LLC

Finance of America Holdings LLC: 120 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Finance of America Holdings LLC drew 120 consumer complaints in the CFPB database in the three years to November 6, 2026, and 329 since 2012. The largest group, 112, was about mortgage, and the most common issue was “Trouble during payment process” with 52. The company responded on time to 93.3% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Finance of America Holdings LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 120Complaints, last 3 years
  • 329Complaints, all years
  • 93.3%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 638
202539
202435
202339
202252
202142
202014
20196
201810
201710
201610
201512
20146
201312
20124

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage11293.3%
Credit reporting or other personal consumer reports43.3%
Payday loan, title loan, personal loan, or advance loan32.5%
Debt collection10.8%

Issues

IssueComplaintsShare
Trouble during payment process5243.3%
Closing on a mortgage2621.7%
Struggling to pay mortgage1714.2%
Applying for a mortgage or refinancing an existing mortgage1512.5%
Problem with a company's investigation into an existing problem65%
Getting a line of credit10.8%
Problem with additional add-on products or services10.8%
Problem with the payoff process at the end of the loan10.8%
Written notification about debt10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation120100%

States

StateComplaintsShare
California4134.2%
Florida1210%
Texas119.2%
Colorado54.2%
Georgia54.2%
District of Columbia43.3%
Pennsylvania43.3%
Arizona32.5%
Tennessee32.5%
Washington32.5%
Alabama21.7%
Connecticut21.7%
Minnesota21.7%
North Carolina21.7%
New York21.7%
Oklahoma21.7%
Oregon21.7%
Utah21.7%
Virginia21.7%
Idaho10.8%
Illinois10.8%
Kansas10.8%
Louisiana10.8%
Massachusetts10.8%
Maryland10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 14, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 7, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 6, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 24, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 19, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 30, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
March 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 25, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 4, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 14, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 27, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 10, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 4, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 16, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 14, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 13, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 14, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 2, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 23, 2025Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 12, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 19, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.